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Direct Client Req: ServiceNow Administrator Remote Atlanta, GA 12 Months at Atlanta, Georgia, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2128969&uid=

From:

Zakir,

Paramount Software Solutions

[email protected]

Reply to:   [email protected]

Hi,

Job Title: 
 ServiceNow Administrator

Location: Remote, Locals Only - 47 Trinity Ave SW, Atlanta GA  30334

Duration: 12 Months

Job Description:  

Key Responsibilities

Assists in developing standard IT configuration and asset management methodology

Develop CMDB policy, processes, and knowledge base

Conduct reporting on configuration audits and reconciliation

Maintains CIs to ensure CMDB accuracy and completeness

Drives visibility on process adherence and compliance improvement opportunities

Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace

Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned

Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance

Create and document requirements for efficient process design that includes self-service options with limited manual effort

Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management

Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance

Draft technical process documentation

  |

Skill |

Required / Desired |

Amount |

of Experience |

Bachelors degree in computer science or related field OR an Associate degree in Computer Science or related field with relevant work experience. |

Required |

  |

  |

  |
  |   |   |   |   |   |   |   |   |

ITIL Foundation & ServiceNow Administration Certification. |

Required |

5 |

Years |

Recent ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities. |

Required |

10 |

Years |

In-Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, Discovery). |

Highly desired |

  |

  |

Certified Implementation specialist ITSM, Certified Implementation Specialist. |

Highly desired |

  |

  |

Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service |

Desired |

  |

  |

Certification in ServiceNow System Administration (MUST UPLOAD CERTIFICATION) |

Required |

  |

  |

ITIL Foundation certified or related experience. |

Desired |

  |

  |

Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS). |

Desired |   |   |

Keywords: information technology Georgia
Direct Client Req: ServiceNow Administrator Remote Atlanta, GA 12 Months
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2128969&uid=
[email protected]
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08:31 PM 30-Jan-25


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