| ServiceNow Administrator || Remote at Remote, Remote, USA |
| Email: [email protected] |
|
ServiceNow Administrator Atlanta, GA Remote (need only visa independents) Ead, Gc , USC Key Responsibilities . Assists in developing standard IT configuration and asset management methodology . Develop CMDB policy, processes, and knowledge base . Conduct reporting on configuration audits and reconciliation . Maintains CIs to ensure CMDB accuracy and completeness . Drives visibility on process adherence and compliance improvement opportunities . Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace . Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned . Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance . Create and document requirements for efficient process design that includes self-service options with limited manual effort . Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management . Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance . Draft technical process documentation Keywords: information technology green card Georgia ServiceNow Administrator || Remote [email protected] |
| [email protected] View All |
| 09:23 PM 30-Jan-25 |