| ServiceNow Admin || onsite St Louis MO || at St Louis, Missouri, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2132186&uid= From: Pranjali Sikarwar, Technocraft Solutions [email protected] Reply to: [email protected] Hello, Hope you are doing well! My name is Pranjali and I'm Technical recruiter at Technocraft solutions. We provide IT Consulting Services to our customers immediate and long-term resource needs. I am contacting you either because your resume has been posted to one of the internet job sites to which we subscribe or you had previously submitted your resume to Technocraft solution. Job Title: ServiceNow Admin Location: St Louis MO Duration: Long Term Visa : OPT Your future duties and responsibilities Collaborate with the ServiceNow development team to understand platform customizations, integrations, workflows Create, maintain, and enhance Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals Assist in troubleshooting and analyzing platform issues, incidents, and requests as needed. Administer ServiceNow instances, including user management, data import/export, performance monitoring, and scheduled maintenance. Investigate and document technical processes, configurations, and customizations within the ServiceNow platform. Develop and maintain comprehensive technical documentation, including system design specifications, configuration guides, and developer notes. Create and update user manuals, training guides, and knowledge articles for various audiences, including end-users, administrators, and technical teams. Ensure that all documentation meets organizational standards, follows best practices, and is version-controlled. Regularly review and update technical documentation to reflect changes in the platform, including new releases, upgrades, and customizations. Required Qualifications: ServiceNow Certified System Administrator (minimum requirement). At least 2+ years of experience in ServiceNow administration and development. Familiarity with ServiceNow modules such as Incident, Problem, Change, Knowledge, CMDB, or Service Catalog is highly desirable. Proven experience in technical writing for software or IT-related projects, preferably with a focus on documentation for technical and end-user audiences. Strong understanding of ServiceNow technical elements, such as business rules, client scripts, UI policies, workflows, integrations, and scripting. Keywords: user interface access management information technology Missouri ServiceNow Admin || onsite St Louis MO || [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2132186&uid= |
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| 04:27 AM 31-Jan-25 |