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Salesforce Lead with Production Support Experience-REMOTE at Remote, Remote, USA
Email: [email protected]
Hello,

I hope you are doing great!

Role:          Salesforce Lead with Production Support Experience

Location: REMOTE

Rate:          $50/hr on C2C MAX.

The Salesforce lead in the Production Support Team leads the maintenance, optimization, and enhancement of enterprise-wide Salesforce implementations. This role combines technical expertise, system analysis, and architectural oversight to resolve complex challenges
and ensure platform stability across Sales Cloud, Service Cloud, and integrated systems.

Key Responsibilities:

Oversee production support for Salesforce instances, including troubleshooting, performance optimization, and system enhancement

Monitor system health, performance metrics, and security compliance

Develop solutions for business requirements

Manage release deployments and change management processes

Monitor system performance and stability

Lead production support and deployments

Troubleshoot and resolve Salesforce errors.

Implement proactive maintenance procedures

Monitor system health, performance metrics, and SLAs

Coordinate emergency fixes and hot deployments

Manage release windows and change control

Create and maintain system documentation

Establish support runbooks and escalation procedures

Root cause analysis and incident prevention

Capacity planning and performance optimization

Backup and disaster recovery management

Mandatory Skill sets:

7+ years Salesforce development experience

Advanced knowledge of Apex, Lightning Web Components, and Visualforce

Experience with Salesforce APIs, middleware integration, and ETL tools

Expertise in Salesforce security models and compliance frameworks

Proficiency in data modeling and optimization

Strong background in agile methodologies and DevOps practices

Salesforce Platform Developer II Certification

Salesforce Application Architect or Technical Architect Certification preferred

Healthcare industry experience beneficial

Additional Skills: Salesforce,Visualforce,Lightning

Thanks and Regards,

Hemanth Kanithi

Sr. Recruiter

3S

Business
Corporation (3SBC)

P
: 281-823-9222 Ext 521 

F
: 281-823-9225

Email:

[email protected]
|
www.3sbc.com

Hangouts

[email protected]

linkedin.com/in/sai-hemanth-10285424b

3S Business Corporation

#16700 HOUSE HAHL RD BLDG 6B, Cypress, TX- 77433.

Keywords: Texas
Salesforce Lead with Production Support Experience-REMOTE
[email protected]
[email protected]
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08:18 PM 31-Jan-25


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