| Onsite - Business System Analyst with Service Now at Remote, Remote, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2137108&uid= Role BSA with Service Skills Service Now - Basic knowledge. Location Phoenix Location Options On-site Day 1 Job Description : We can go with normal BSA also with service now basic knowledge. Skills (specific programming languages): Strong understanding of ServiceNow platform capabilities, functionalities, and modules (Incident, Problem, Virtual Agent, SPM, CSM) Business analysis skills: Requirements gathering, process mapping, data analysis, and documentation Technical skills: Familiarity with ITIL framework, Agile/Scrum methodologies, and basic understanding of system architecture Communication and collaboration skills: Ability to effectively communicate technical concepts and collaborate across teams Problem-solving and critical thinking skills: Analyze complex business issues and propose effective solutions within the ServiceNow platform Responsibilities : Collaborate with cross-functional teams to gather, document, and validate business and technical requirements for ServiceNow solutions Work closely with Product Managers and stakeholders to define and prioritize features, enhancements, and systems integrations Develop and review deliverables including designs, user stories, and training materials Perform testing and validation of delivered solutions to ensure defined requirements and quality standards are met Assist with generating reports and dashboards to monitor key performance indicators (KPIs) within ServiceNow Stay up to date with the latest ServiceNow releases and features to ensure continuous improvement of solutions and offerings Manage and track the API Requests for the Incident/Problem Management Products Analyze existing business processes, identify areas for improvement, and recommend appropriate solutions within the ServiceNow platform -- Keywords: information technology golang Onsite - Business System Analyst with Service Now [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2137108&uid= |
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| 08:18 PM 03-Feb-25 |