| ServiceNow Administrator--756598--Client: State of Georgia at Atlanta, Georgia, USA |
| Email: [email protected] |
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Hi, We have a great opportunity with one of our clients. We are looking for a ServiceNow Administrator Your profile and skill set are compatible with this opportunity. Please review the job description and let me know your views. Title: ServiceNow Administrator Location: Atlanta, GA Description: The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the contractor temporary staffing position of ServiceNow Administrator based in Atlanta, Georgia. Key Responsibilities Assists in developing standard IT configuration and asset management methodology Develop CMDB policy, processes, and knowledge base Conduct reporting on configuration audits and reconciliation Maintains CIs to ensure CMDB accuracy and completeness Drives visibility on process adherence and compliance improvement opportunities Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance Create and document requirements for efficient process design that includes self-service options with limited manual effort Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware, and Software Asset Management processes, procedures, and governance Draft technical process documentation | Skill | Required / Desired | Amount | of Experience | Bachelors degree in computer science or related field OR an Associate degree in Computer Science or related field with relevant work experience. | Required | | ITIL Foundation & ServiceNow Administration Certification. | Required | 5 | Years | Recent ServiceNow experience with diverse hands-on work experience administering core platform support and development activities. | Required | 10 | Years | In-depth knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, Discovery). | Highly desired | Certified Implementation Specialist ITSM, Certified Implementation Specialist. | Highly desired | Strong verbal/written communication, problem-solving, analytical, and independent judgment skills to support an environment driven by customer service | Desired | Certification in ServiceNow System Administration (MUST UPLOAD CERTIFICATION) | Required | ITIL Foundation certified or related experience. | Desired | Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS). | Desired | Thanks & Regards, Vinuth G Real World Technologies Inc Senior Technical Recruiter Wixom, Michigan 248-516-7336 ext 312 -- Keywords: information technology Georgia ServiceNow Administrator--756598--Client: State of Georgia [email protected] |
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| 09:00 PM 03-Feb-25 |