| Job opportunity _ L2/L3 Application Support Engineer _ Lake Mary, Florida (onsite Hybrid - 2-3 days office) _ Long Term Contract at Florida, New York, USA |
| Email: [email protected] |
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Hi , Greetings from SourceMantra, Please have a look at the below opportunity and reply to me if you are interested. Job: L2/L3 Application Support Engineer Location : Lake Mary, Florida (onsite Hybrid - 2-3 days office) Duration: Long Term Contract Need 10+ Years of Experience & Passport Number is must for Submission. Job Description: We are seeking a highly skilled and experienced L2/L3 Application Support Engineer to join our dynamic team in Lake Mary, Florida. The ideal candidate will have a strong background in production support, Unix/Linux administration, and database management, with hands-on experience in diagnosing and resolving real-time issues using tools like Splunk and Dynatrace. This role requires a proactive problem-solver who can ensure the stability, performance, and reliability of our applications and systems. Key Responsibilities: Provide L2/L3 application support for critical production systems, ensuring minimal downtime and optimal performance. Utilize monitoring and diagnostic tools such as Splunk and Dynatrace to identify, troubleshoot, and resolve issues in real-time. Perform Unix/Linux administration tasks, including system configuration, troubleshooting, and performance tuning. Manage and optimize databases (SQL Server, Oracle), including writing and optimizing complex queries, performing ETL tasks, and ensuring data integrity. Collaborate with development and infrastructure teams to deploy, maintain, and support applications in cloud environments (Azure, AWS). Develop and maintain documentation for system configurations, processes, and procedures. Participate in incident management, root cause analysis, and problem resolution to prevent recurrence of issues. Ensure compliance with security and operational best practices across all systems and applications. Provide on-call support as needed to address critical production issues outside of standard business hours. Qualifications : Proven experience in production support and troubleshooting complex application issues. Strong expertise in Unix/Linux administration and scripting (e.g., , Python). In-depth knowledge of databases (SQL Server, Oracle), including query optimization, ETL processes, and data integrity. Hands-on experience with cloud platforms, particularly Azure and AWS. Proficiency in using monitoring and diagnostic tools like Splunk and Dynatrace. Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment. Strong communication and collaboration skills, with the ability to work effectively across teams. Familiarity with ITIL processes (Incident, Problem, and Change Management) is a plus. Thanks & Regards Sharath Reesu | Source Mantra, Inc. Senior Talent Acquisition 295 Durham Ave, Suite # 201, South Plainfield, NJ 07080 Phone : +1 908 373 8651 Ext: 243 | 732 377 8653 (Fax) [email protected] | www.sourcemantra.com -- Keywords: information technology New Jersey Job opportunity _ L2/L3 Application Support Engineer _ Lake Mary, Florida (onsite Hybrid - 2-3 days office) _ Long Term Contract [email protected] |
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| 09:20 PM 04-Feb-25 |