| Looking for Genesys Admin(Hybrid in Phoenix, AZ) at Phoenix, Arizona, USA |
| Email: hr@shayaancorp.com |
|
https://short-link.me/15H5b https://jobs.nvoids.com/job_details.jsp?id=2142550&uid= GENESYS ADMINISTRATOR This position is responsible for working with the Contact Center Technology team in leveraging technology to solve business problems by utilizing the Genesys, Nuance and Verint platforms. The team is dedicated to developing, maintaining and supporting the call routing solutions for the enterprise within an ever-changing fast-paced environment. Requirements 5+ years of professional experience in the Support, Configuration, and Administration of Genesys contact center platform. Strong knowledge/experience in URS, ORS, SIP Server, GVP, Nuance, VoIP, Call Recording, Linux/Windows administration. Solid analytical skills, problem determination, and resolution recovery processes. Understanding of the contact center infrastructure to quickly analyze an issue and apply the best fix. Ability to communicate well with technical and non-technical users. Bachelor degree with an emphasis on IS/IT or a minimum of 4 years of progressively responsible positions in contact center software, telecom and network technology. Thanks Vamsi Shayaan Corporation -- Keywords: information technology Looking for Genesys Admin(Hybrid in Phoenix, AZ) hr@shayaancorp.com https://short-link.me/15H5b https://jobs.nvoids.com/job_details.jsp?id=2142550&uid= |
| hr@shayaancorp.com View All |
| 10:01 PM 04-Feb-25 |