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Technical Desktop Support Engineer (Max Rate $55) - New York, NY (Onsite-Locals) - Contract at York, New York, USA
Email: [email protected]
From:

Sneha Sangnale,

GAC Solution

[email protected]

Reply to:   [email protected]

Hi

This is Sneha from GAC Solution. I have an excellent job opportunity with one of our premier clients. Since it is an urgent requirement your prompt response is appreciated.

The following is a brief job description for your reference.

Job Title: Technical Desktop Support Engineer

Working Location:
New York, NY (Onsite)

Project Duration: Contract

We are seeking a skilled Onsite Technical Desktop Support Engineer to join our team in London. New york, Warren. This role involves providing high-quality technical support to end-users at our client's site, ensuring smooth and efficient operation of IT systems and applications. The ideal candidate will have a strong background in desktop support, excellent problem-solving skills, and the ability to work effectively in a dynamic environment

Key Responsibilities

Provide on-site technical support for desktop hardware, software, and peripherals.

Troubleshoot and resolve issues related to operating systems, applications, and network connectivity.

Install, configure, and maintain desktop systems, including operating systems, applications, and security updates.

Troubleshoot and repair hardware and software faults, including PCs, laptops, printers, and other peripherals

Assist with the setup and deployment of new equipment and technology

Maintain accurate records of support requests and resolutions in the ticketing system

Collaborate with other IT support teams to escalate and resolve complex issues.

provide user training and guidance on IT best practices and procedures.

Ensure adherence to IT policies, procedures, and security protocols.

Participate in regular meetings and provide status updates on support activities.

Qualifications
:

Proven experience in a technical desktop support role or similar position.

Strong knowledge of windows operating systems, Microsoft Office Suite, and common business applications.

Familiarity with networking concepts and basic troubleshooting techniques.

Experience with desktop and laptop hardware, including repair and replacement of components.

Excellent problem-solving skills and the ability to work under pressure.

Strong communication and interpersonal skills, with the ability to interact effectively with end-user and technical teams.

Ability to work independently and as a part of a team in a fast-paced environment.

Relevant certifications(e.g., CompTIA A+, Microsoft Certified Support Technician ) are desirable

Previous experience in a corporate or enterprise environment is a plus

Thank You,

Best Regards

Sneha Sangnale

Technical Recruiter

E:

[email protected]  

www.gacsol.com

Experts in Digitalization and Engineering - Enterprise 4.0

Keywords: information technology New York
Technical Desktop Support Engineer (Max Rate $55) - New York, NY (Onsite-Locals) - Contract
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10:49 PM 04-Feb-25


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