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100% Remote Job // Sr. Developer (UI/UX) // Contract at Remote, Remote, USA
Email: [email protected]
Hello Professionals,

We have openings for:

Senior UI/UX Developer

Remote

Contract

What are the top 3 skills required for this role

1. UI/UX

2. ITSM

Job Description/ Responsibilities

Data Analysis & UX standard development:

o Analyze qualitative and quantitative data from research to identify patterns, trends, and key insights.

o Generate reports and presentations to communicate findings to stakeholders.

o Recommend and document UX standards and guidelines specific to service catalogs, service portals, virtual agent,
knowledge management, notifications, survey module, approvals and etc.

UX Design Collaboration:

o Work closely with UX designers to translate user insights into design solutions for ServiceNow applications
and modules.

o Provide feedback on wireframes, prototypes, and design concepts to ensure alignment with user needs.

UX Improvement Recommendations:

o Identify areas for improvement in the ServiceNow user interface and user flow.

o Propose actionable recommendations to enhance usability, accessibility, and overall user experience.

Additional Information:

(Team size, direct reports, key deliverables, unique selling points, additional qualifications, team culture
etc. )

Strong understanding of user research methodologies, including qualitative and quantitative data analysis using
ServiceNow OOB dashboards and analytics

Working knowledge of industry leading UX practices and standards for self-service channels/tools

Knowledge of ServiceNow platform capabilities and functionalities (Primarily ITSM Knowledge Management, Service
Catalogs, Virtual Agent, Mobile)

Excellent communication and presentation skills to effectively convey user insights to technical and non-technical
audiences

Ability to work independently and collaboratively within a cross-functional team

Years of Experience:    

 9.00 Years of Experience

Thanks,

Lishy A       

Talent Acquisition Group

Email : [email protected]

Phone : +1 201-201-8239  (Ext: 1061)

Smart IT Frame LLC

Keywords: user interface user experience information technology
100% Remote Job // Sr. Developer (UI/UX) // Contract
[email protected]
[email protected]
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10:05 PM 05-Feb-25


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