| Urgent Need: Contact Center Business System Analyst, Austin, TX (3 days onsite and need local candidates, USC, H1B, GC-EAD ONLY) at Austin, Texas, USA |
| Email: syam@thoughtwavesoft.com |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2149164&uid= From: Syam B, Thought Wave Software Solutions Inc syam@thoughtwavesoft.com Reply to: syam@thoughtwavesoft.com Our Client is hiring for below position. Send me your updated word resume to discuss further. Job Title: Contact Center Business System Analyst / Technical Analyst Location: Austin, TX (3 days onsite and need local candidates) Duration: 6+ Months, high possibility of extensions Note: Candidate must be local to Austin, TX. Required Qualifications: Bachelors degree in management / IT 5+ years of prior experience as Tech Analyst / Business Systems Analyst or similar role 5+ years of industry experience in Contact Center Domain and Contact Center technologies Understating of CRM applications Knowledge of Contact Center technologies like Genesys Cloud, Genesys, Qualtrics, NICE etc. Comfortable with high pressure, high profile, and fast-paced projects Exposure to Technical Project management and Prioritization process Strong communication, collaboration, and stakeholder management skills Strong visualization skills or ability to put together a strong data narrative on solutions/experiences. Expertise in JIRA and Agile methodology. Expertise in documentation tools like Confluence Experience in Excel, SQL, and other similar tools for data analysis Proven understanding of high-performing organizations with Release cycles. Experience implementing or system administrating SaaS platforms. Thanks & Regards Syam B, 630-923-6952 Keywords: information technology Texas Urgent Need: Contact Center Business System Analyst, Austin, TX (3 days onsite and need local candidates, USC, H1B, GC-EAD ONLY) syam@thoughtwavesoft.com http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2149164&uid= |
| syam@thoughtwavesoft.com View All |
| 04:04 AM 06-Feb-25 |