| Senior BizOps Engineer at ofallon, Missouri, USA |
| Email: [email protected] |
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From: shivani sharma, adventatech [email protected] Reply to: [email protected] Job Description -New Sr. BizOps Engineer This will require a new glider assessment, and this is a new test that no one has completed. See details below. We can give candidates the weekend to take the assessmentTitle: Senior BizOps EngineerLocation: O'Fallon, Missouri (Main Campus)Note: Prefer local candidates / need to relocate within 4-6 weeks of DOJ. We are in hybrid schedule, 3 days in office and 2 days WFH. We are planning to move back to 5 days in office in Q2 2025. Previous Mastercard experienced candidates are always a plus!Duration: 12 MonthsGlider: BizOps Engineering Advanced (Mastercard-89895315) What are your top required technical skills Monitoring Tools Dynatrace, Splunk, Blazemeter. DevOps Tools Jenkins, Chef, Groovy, Scripting Cloud Technologies preferably Pivotal Cloud Foundry, Automation with Java Background Experience with scrum model Experience with ITSM tools/methodologies Release process, Automation and Production support What soft skills would you like to see in a candidate Problem-Solving Skills Good Communication Work Ethic Flexibility/Adaptability Interpersonal Skills. Preferred local candidates / need to relocate within 4-6 weeks of DOJ. We are in hybrid schedule, 3 days in office and 2 days WFH. We are planning to move back to 5 days in office in Q2 2025. Overview The role of business operations is to be the production readiness steward for the platform, by managing, mitigating, or elevating awareness of the business risk of all customer interactions with Mastercards technology platforms We accomplish this by linking every technology recommendation with a business value, continuously monitoring platform health indicators, and elevating awareness when one of our main objectives is at risk Support daily operations with a hyper focus on triage and then root cause by understanding the business implications of our products Shift left to be more proactive and upfront in the development process Proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications Streamlining and standardizing traditional application specific support activities Centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders Align Product and Customer Focused priorities with Operational needs Responsibilities Takes focus on specific projects of Business Operations for a platform. Responsible for coordinating with one or more groups to ensure a particular project is completed to enhance the platform quality. Develops plans to improve quality for each project that impacts the platform. Ensures platform procedures are developed with best practices and standards and are well documented. Helps to innovate on new methodologies to improve Business Operations. Coaches junior level employees on Business Operations best practices. Experiences Experience in application development lifecycles and how it integrates with operations. Successful track record in supporting a production application. Experience in working across development, operations, and product teams to prioritize needs and to build relationships. Experience in dealing with difficult situations and making decisions with a sense of urgency. Identifying and communicating risks proactively that can prevent incidents for all lines of business. Keywords: information technology Senior BizOps Engineer [email protected] |
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| 03:00 AM 07-Feb-25 |