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Opportunity as Change Manager @ San Jose, CA/ Seattle WA/Austin TX/ Leigh, UT at Seattle, Washington, USA
Email: [email protected]
Hello,

This
is Akilesh from ITech US inc. Given below are the details of the position with one of our clients and was wondering if you would be interested or can recommend someone who would be interested in this job.

Position:

Change
Manager

Location:

San
Jose, CA/ Seattle WA/Austin TX/ Leigh, UT (Onsite)

Duration:
12+ Months Contract

Job
Description:

As a Change Manager you will
be a key member supporting one or more initiatives that impact strategic goals. You will partner with program managers, product managers, and subject matter experts to define and execute end to end change plans that support the business goals of acquisition
integrations and other strategic programs to minimize disruption and increase end user adoption across business and technical functions.

What you'll Do

Develop and strengthen relationships,
collaborating with executive sponsors, program team members, and functional partners to ensure organizational change for programs is planned and executed optimally

Engage with business & IT
team members to ensure cross-team & multi-functional collaboration and alignment

Assess the magnitude of a
given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption

Deliver on all areas of change
including end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, and reinforcement (additional details below)

Drive continuous improvement,
incorporating feedback and lessons learned into updated Change and Program Management processes and tools

Partner with another BCM
resource, the Field readiness and Enablement team, and the broader BCM team to execute the following for the Net Dollar Retention Program:

Review
and update all Change Agent Network materials

Network
communications

Meeting
Content and Material

Meeting
facilitation and report outs

Develop
and execute plan for ongoing engagement

Review and update all training
materials created to date:

Sales
Enablement

Sales
forecasting

SLM

Dictionary
/ Glossary

Support creation of new training
materials:

Adjustment
tool

Partner
Program

Native
CRM reporting changes

Author and coordinate for
review all communication to stakeholders regarding N$R program phases:

Data
Clean-up

Dual
reporting

GTM
Planning kickoff

Release
(Sales Comp Summit)

Post
release support

Manage, updates, and maintain
Personas of impacted users

Continual
partnership with SMEs and Impacted End-Users

Update
and maintain previously developed change content

Capture,
validate, document change impacts by Persona

Identify
and communicate risks, issues, and gaps

Revised training and communication
plan:

Consideration
of GTM planning kick-off

Alignment
with finance change efforts, enablement, and end-user support desks

Facilitate training of a
basic understanding to:

SOMs

Sales
Managers

Forecasting

RRPO
team

Partner
Managers

Finance
(support only)

Romania
team (support only)

Develop and report on adoption
metrics

Support hyper care activities
- Post release support (office hours, communication, training materials revision)

What you need to succeed

Delivery
focused mindset with a natural propensity for action in times of ambiguity

Practical
experience with organizational change management, including people, process, and technology change implementations

Proven
expertise in change principles and application, including at least 5 years of relevant experience; certification is a plus

Exceptional
communication skills for a variety of audiences, both written and verbal and using multiple formats including but not limited to email, PPT, newsletters, video, and infographics

Strong
emotional intelligence and ability to establish and maintain relationships

Ability
to motivate and influence others to move toward a common vision or goal without authority or a direct reporting relationship

Flexibility
and resourcefulness; resilience in ambiguous situations

Ability
to collaborate effectively across various functions and levels in an organization

Technical
capability and demonstrated use of metrics and analytics

Intermediate
or sophisticated graphic design skills to support visual storytelling; experience with Adobe suite is desirable

Experience
with Field technology is preferred

Education:

At least a bachelors degree (or equivalent experience) in Computer Science,

Software/Electronics
Engineering, Information Systems, or closely related field is required.

----

Thanks & Regards

Akilesh Kumar

iTech US Inc

Email :

[email protected]

Go
Green! Please do not print this e-mail unless necessary

--

Keywords: rlang information technology golang California Texas Utah Washington
Opportunity as Change Manager @ San Jose, CA/ Seattle WA/Austin TX/ Leigh, UT
[email protected]
[email protected]
View All
09:13 PM 07-Feb-25


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