| End User Support Engineers (L1 Support) Position at NYC, NY - Onsite at NYC, New York, USA |
| Email: [email protected] |
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From: Chandra Sekhar Prathipati, Yochana IT [email protected] Reply to: [email protected] Greetings! I am Chandra Sekhar, reaching out to check your availability. Please review the job description below and submit your latest resume if you are looking for new opportunities. Also, if someone else in your network is qualified for the position, then please feel free to forward this mail to them. Job Title : End User Support Engineers (L1 Support) Duration : Contract Location : NYC, NY - Onsite - Locals preferred Job Description: Special Job Requirements: Shift rotate basis Occasional Bank holiday / weekend working requirement Occasional Support at other London offices. On-Site role only Solid technical desktop support experience, within a financial services organization (Trading / Broking Floor) Experience with SCCM, Active Directory, Office 365, Microsoft Windows (10/11) and Apple MAC Operating Systems Experience with Market Data Systems (e.g. Bloomberg, LSEG, ICE) Experience with Audio and Video Conferencing technologies (e.g. Cisco / Webex/ MS Teams) Experience with OKTA or similar MFA technology Understanding of TCP/IP, DNS and Internetworking Technology Ability to identify, manage and resolve issues in a timely manner Respond to end users requests effectively and communicate with them at all times Ability to work independently and as part of a team Excellent problem solving skills Time management Strong communication and interpersonal skills Ability to manage multiple tasks and priorities Ability to work under pressure in a fast paced environment whilst remaining calm Familiarity with ITSM practises and principles Familiarity with AWS workstations Solid experience with ServiceNow Desired ITIL framework knowledge Familiarity with Power scripting knowledge BYOD and Corporate mobile configurations using Intune Industry certifications such as Microsoft MCP, MCSA or individual Microsoft specialist training such as Excel or ITSM products Keywords: access management information technology microsoft New York End User Support Engineers (L1 Support) Position at NYC, NY - Onsite [email protected] |
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| 10:23 PM 10-Feb-25 |