Ops Support - Fraud or AML (Financial Serv. Exp.) ||| Hybrid in South Jordan, UT(Local Preferred) ||| USC, GC, GCEAD, H4EAD Only at South Jordan, Utah, USA |
Email: [email protected] |
From: mayank, Winorbit Technologies [email protected] Reply to: [email protected] Dear Partners, Hope you are doing great. Please find below job requirement and share the details and resumes if you have any matching resources. Job title: Ops Support / Fraud or AML Location: South Jordan, UT Hybrid 3 days a week onsite Potential to convert Visa: USC/GC/GC-EAD/H4-EAD only LinkedIn is required. Job: Operational Support / Fraud / AML / KYC The Successful Candidate Will Be Responsible For: Real-time review and investigation of customer account activity to detect and prevent fraud and/or abuse Review monetary payments that include Wire, ACH, Check, Zelle, ATM/POS and other payment alerts prior to release Support new product launch of Zelle P2P in the digital direct platform to review fraud events and release of payments to maintain SLA requirements Ensuring timeliness with required EWS/Zelle reporting standards and requirements Partner with multiple stakeholders as appropriate to remediate confirmed fraud events Maintain understanding of operational business processes, policies and systems Work directly with customers to review legitimacy of activity and remediate any identified unauthorized activity Maintain defined SLAs (Service Level Agreements) as defined by the business to minimize risk exposure Identify and communicate new fraud scenarios and/or process gaps to management Learn other operational support functions for backup and cross-training purposes when needed Adhere to departmental and corporate policies to ensure guidelines are followed and executed in accordance with management's expectations Qualifications Bachelor's Degree or equivalent work experience in an area relevant to this position Skills Desired Experience working in AML, KYC or Fraud environment desirable Analytical, critical thinking, and decision-making skills 1+ years of experience in financial services industry or working knowledge of the industry 1+ years of professional business working experience Excellent communication and writing skills Proven organizational skills and attention to detail Ability to work in a team environment Task oriented and inquisitive in nature Self-motivated and able to efficiently produce results when working independently Ability to work in a high-pressure environment, rendering overtime as needed to address business needs Customer service experience is a plus Mayank Bijlwan Technical Recruiter Winorbit Technology LLC 10834 Breaking Rocks Dr Tampa, FL 33647 Keywords: green card Florida Utah Ops Support - Fraud or AML (Financial Serv. Exp.) ||| Hybrid in South Jordan, UT(Local Preferred) ||| USC, GC, GCEAD, H4EAD Only [email protected] |
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01:01 AM 11-Feb-25 |