| Mobile App tester with BLE ::: Boston, MA and Louisville, KY at Boston, Massachusetts, USA |
| Email: [email protected] |
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Hi, Hope you are doing well. Please send me your resume for below requirement, if you have any references or friend then please do let me know Role:- Genesys SME Architect Location:- Boston, MA and Louisville, KY Duration:- Long Term Contract (TP) Mandatory Skills : Architectural diagrams, Docker, Microservices, Software Engineering and Design Architecture, UML diagrams Job Description Need a Genesys Functional SME to help guide client implementation of Genesys Features and Functions having real world experience within a call center Example IVR Skill Based Routing Call Back Queuing Agent Desktop etc. Profile Specification Experience in Genesys CX functionality and features with real world experience optimizing IVR skill based routing Queue management and agent desktop integration Strong Analytical skills with ability to analyze data identify trends and develop effective solutions using intent analyzer and other tools and techniques Knowledge of latest Genesys features to create future ready solutions with a practical value driven approach Ability to create omnichannel experience in integration with multiple digital channels Good understanding of telephony enterprise and data integration IVR flow design optimization and implementation of effective knowledge management and self-service features Collaborate with cross functional team for creating optimal solution and development Thanks Kishun Kumar || Technical Recruiter Sierra Business Solution LLC Chandler -AZ WhatsApp:- +91- 8987141416 [email protected]|www.sierrasoln.com Open Jobs in Sierra Click below https://sierrasoln.com/careers/ ======================================================= Certified | WBE |Minority | E-verify employer -- Keywords: information technology Arizona Kentucky Massachusetts Mobile App tester with BLE ::: Boston, MA and Louisville, KY [email protected] |
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| 03:03 AM 11-Feb-25 |