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100% Remote || AWS Technical Support Engineer || Long Term Contract at Remote, Remote, USA

Email: [email protected]

Please mention Visa status and Current location while sharing resume To get fast response, Please mention if anyone is having Implementation partner experience previously. Job Title: AWS Technical Support Engineer Location: 100% Remote (CST / EST) Type: : Long Term Contract Role Description : This role is a key technical support position responsible for providing timely and effective assistance to internal users, including a large influx of seasonal employees during the tax season, on a variety of issues related to endpoint devices, cloud infrastructure, and software applications. The successful candidate will possess strong technical skills, excellent communication, and a customer-centric approach. This role requires a proactive individual who can work independently and as part of a team to ensure smooth IT operations and end-user satisfaction, especially during peak periods.  Deliverables : Assists with the installation, configuration, upgrades, maintenance, and operation of physical and virtual endpoints (AWS Workspaces). Create and maintain devices configuration, procedural and technical documentation. Troubleshoots and resolves incidents. Develops and maintains physical and virtual standards and operational documentation. Respond to communications from customers regarding problems or concerns in a timely and professional manner. Maintain and develop strong relationships with customers with direct interaction with focus on improving customers perception of on time delivery, quality, responsiveness, problem solving, and service. Other duties assigned as needed Your sincerely , Ajay Sharma | Sr. Technical Recruiter. Net 2Source Inc. Fax: (201) 221-8131 | Email: [email protected] Global HQ Address: 270 Davidson Ave, Suite 704, Somerset, NJ 08873 , USA Web: www.net2source.com Social: Facebook Twitter LinkedIn -- Keywords: information technology New Jersey 100% Remote || AWS Technical Support Engineer || Long Term Contract [email protected]

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01:04 AM 12-Feb-25

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