| Only 13+ Genesys SME - Contract Boston, MA and Louisville, KY (Onsite) at Boston, Massachusetts, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2165987&uid= From: Gayathri, Vbeyond [email protected] Reply to: [email protected] Hi, Greeting from VBEYOND, I hope you are doing well; I am Gayathri J from VBeyond Corp. We are a global recruitment company with a specialization in the hiring of IT professionals. One of our clients is looking for a Genesys SME - Contract Boston, MA and Louisville, KY ( Onsite ). If you feel this requirement is not suitable for you, kindly share the same with your circle or Reply REMOVE. Role: Genesys SME Location: Boston, MA and Louisville, KY (Onsite) Type: Contract Job description: Need a Genesys Functional SME to help guide client implementation of Genesys Features and Functions having real world experience within a call center Example IVR Skill Based Routing Call Back Queuing Agent Desktop etc Profile Specification Experience in Genesys CX functionality and features with real world experience optimizing IVR skill-based routing Queue management and agent desktop integration Strong Analytical skills with ability to analyse data identify trends and develop effective solutions using intent analyser and other tools and techniques Knowledge of latest Genesys features to create future ready solutions with a practical value driven approach Ability to create omnichannel experience in integration with multiple digital channels Good understanding of telephony enterprise and data integration IVR flow design optimization and implementation of effective knowledge management and self-service features Collaborate with cross functional team for creating optimal solution and development Mandatory Skills : Architectural diagrams, Docker, Microservices, Software Engineering and Design Architecture, UML diagrams Thanks & Regards Gayathri J VBeyond Corporation || PARTNERING FOR GROWTH Hillsborough, New Jersey, USA Email ID: [email protected] Website : www.vbeyond.com Disclaimer: You received this message in response to your interest in such jobs or your past interaction with our company. If you have received this email in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line. All remove requests will be honored ASAP. We sincerely apologize for any inconvenience caused. Keywords: access management information technology Idaho Kentucky Massachusetts Only 13+ Genesys SME - Contract Boston, MA and Louisville, KY (Onsite) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2165987&uid= |
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| 02:38 AM 12-Feb-25 |