| ServiceNow Business Process Consultant Location: TX (NO Developer) at Remote, Remote, USA |
| Email: [email protected] |
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ServiceNow Business Process Consultant Location: TX (NO Developer) NEED LOCAL TO TX CANDIDATES ONLY Description for Internal Candidates Role and Accountabilities: This opportunity will suit a motivated Business Process Consultant with a demonstrated record of offering ServiceNow related design and development support, successfully delivering on a wide range of Service Now related technical engagements. The successful candidate(s) will be responsible for, but not limited to, the following duties: Conduct in-depth analysis of current business processes and workflows to identify improvement opportunities during ServiceNow implementation. Collaborate closely with stakeholders to understand business needs and translate them into functional requirements for ServiceNow implementation, particularly in IT Service Management and IT Operations Management. Design and implement tailored Service Now solutions that optimize operational efficiency and align with business objectives. Lead the development of process documentation, including process maps and standard operating procedures, ensuring compliance with industry best practices. Facilitate workshops and training sessions to educate stakeholders and users on new processes and ServiceNow functionalities. Monitor and analyze post-implementation performance to identify areas for continuous improvement and optimization. Provide strategic guidance on integrating ServiceNow with other systems ensuring seamless workflow and data consistency. Act as a liaison between the technical team and business units, ensuring clear communication and understanding of process changes. Qualifications: Skills and Experience Requirements: Minimum of 4 years of experience in business process consulting or analysis, with a focus on IT service management and ITOM systems, preferably including experience with Service Now. Demonstrated ability in leading business process reengineering and optimization projects, with a track record of delivering tangible improvements Strong analytical skills with the ability to interpret complex data and translate it into actionable insights. Excellent communication, presentation, and facilitation skills, capable of engaging effectively with both technical teams and business stakeholders. Experience in conducting workshops and training sessions for a diverse audience, ensuring effective knowledge transfer and adoption of new processes. Knowledge of ITIL frameworks and experience in integrating various IT systems and platforms for streamlined operations. Preferred: ITIL v3 certification Excellent analytical and problem-solving skills Excellent verbal and written communication skills Strong presentation development and Customer Presentation skills Successful teamwork experience & demonstrated leadership abilities -- Tauheed Saleem Talent Acquisition Executive M: Email: [email protected] LinkedIn- linkedin.com/in/tauheed-saleem-92ab546a/ www.teamwaresolutions.net | Teamware Solutions INDIA | NORTH AMERICA | MIDDLE EAST Disclaimer This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. -- Keywords: information technology Texas ServiceNow Business Process Consultant Location: TX (NO Developer) [email protected] |
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| 08:05 PM 14-Feb-25 |