| O365 Consultant at Boston, MA - No H1B - Local to MA at Boston, Massachusetts, USA |
| Email: [email protected] |
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From: Devyani Kumari, Absolute IT [email protected] Reply to: [email protected] Title: Digital Solutions Engineer Location: 216 Mass Avenue, Boston, MA 02115 Location Details: They are by the Christian Science Plaza and Library. Parking is not available and comes at a monthly cost direct to contractor. Driving directions Remote / Hybrid Schedule : 3 days expected onsite Hours | shift | On Call | Time zone: EST 8:00-5:00 pm full time (40 hours) Duration: 8 months Must Haves: Microsoft 365 Power Suite MS O365 tools Power Strong communication and collaboration Pluses: Scrum/Agile ITIL Day to day: Key Accountabilities: Consultations 50% of time Meet with end users to listen, observe, and understand their business. Demo tools and other solutions to help them grasp how they fit in to the work they do. Document needs and process. Meet with internal IT teams to learn more about services and potentially hand off work as needed. Train and hand off solutions to end-users. Research 10% Research tools and solutions based on project needs. Keep up to date with the latest developments in the IT productivity, communication, and collaboration space. Design 20% Explore and select proper tools based on the end-users needs. Build out-of-box (little to no custom development) solutions using selected tools that fit the needs of the project(s). Manage available resources such as hardware, data, and personnel so that deadlines are met. Testing 20% Test solutions internally and with end-users to ensure they work properly. Test new tools and hardware discovered in the research process. Document and present results that could recommend changes in the universitys software or hardware suite. Summary The ideal candidate will be passionate about streamlining work using technology and stay up to date on the latest platforms, tools, and developments in one or more of the following focuses: Process Digitization : Properly understanding a business need and applying tools like Microsoft 365 Power Suite, Qualtrics, ServiceNow, Miro, and others to modernize business process. Effective Electronic Collaboration : Properly using Microsoft Teams, Outlook, Miro, and other online collaboration tools to communicate. Digital Productivity Tools : Inserting digital productivity tools into everyday life to raise efficiency. Tools like Microsoft OneNote, Microsoft To Do, and others may be used for this. Virtual Event Management : Consulting and ensuring virtual events are setup for success. Audio-Visual (AV) Hardware : Consulting with the community on space usage then researching, designing, and testing modern, digital AV hardware that could fit their needs. Regular working hours are 8 a.m. to 5 p.m. ET Monday to Friday. Qualifications Advanced proficiency with the Microsoft 365 suite of tools specifically Microsoft Teams, Office 365, To Do, Forms, and Outlook. Proficiency with the Microsoft 365 Power Suite (PowerAutomate, PowerBI, PowerApps, Excel). Understanding of business process automation. Experience with Power. Expertise in consulting with end users and translating business needs to technical specifications. Experience with designing, building, and handing off digital solutions to business units. Experience working with other IT teams to scope out and design projects. Experience with AV hardware, specifically Microsoft Teams Room Systems. Excited about solving problems and working through technical challenges. Willing to think outside the box to string together various tools that create a unique, properly fitting, solution using our current toolset. Excellent customer service skills. Loves changes and welcomes variety and the flexibility to do things differently. The ability to set and achieve measurable goals for themselves and others. Scrum/Agile project management experience preferred but not required. ITIL v4 or higher certification preferred but not required. Keywords: information technology microsoft Massachusetts O365 Consultant at Boston, MA - No H1B - Local to MA [email protected] |
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| 02:22 AM 15-Feb-25 |