SAP OTC -QTS Lead- remote at Remote, Remote, USA |
Email: [email protected] |
From: Nihitha, GAC Solutions [email protected] Reply to: [email protected] Hi, hope youre doing well!! This is Nihitha from GAC Solutions. regarding a fantastic job opportunity with our preferred client. So, please go through the below job description & let us know your interest. Title: SAP OTC -QTS Lead Location: remote JOB DESCRIPTION: Lead and manage the implementation of SAP S/4HANA Customer Service (CS) module. Conduct workshops to gather and document business requirements. Design and configure SAP solutions to meet business requirements. Develop and implement best practices for SAP S/4HANA Quote to Service processes. Configure Equipment Master data and ensure accurate configuration. Configuration Service Contracts, Service Quotation and Service Order processes. Handle Return Material Authorization (RMA) processes. Integrate Customer Service module with Order to Cash (OTC) and Service to Repair modules. Provide expert guidance on SAP Best Practices for Customer Service. Collaborate with cross-functional teams to ensure seamless integration and functionality. Troubleshoot and resolve issues related to SAP CS module. Qualifications: Minimum of 8 years of experience as an SAP Functional Consultant with a focus on Customer Service. Extensive experience with SAP S/4HANA CS module implementation. Strong knowledge of SAP S/4HANA Quote to Service processes. Proficiency in SAP Best Practices for Customer Service. Experience with Equipment Master, Service Quotation, Service Order, and RMA processes. Familiarity with integration of CS module with OTC and Service to Repair modules. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to lead workshops, gather requirements, and design SAP solutions. SAP certification in S/4HANA Customer Service is a plus. Keywords: golang SAP OTC -QTS Lead- remote [email protected] |
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07:33 PM 17-Feb-25 |