| Urgent Need ServiceNow ITSM // Onsite at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2180293&uid= Job Title: ServiceNow ITSM Service/Process Owner( Implementation Specialist) Orange County, CA - Onsite 6+ Months Required Qualifications: Experience & Skills 10+ years of experience in ServiceNow Platform with 7+ years in IT Service Management (ITSM) processes and governance. 5+ years of hands-on experience with ServiceNow ITSM (configuration, implementation, and optimization). Strong knowledge of ITIL framework and ITSM best practices. Experience in defining, optimizing, and automating ITSM processes using ServiceNow. Proven ability to analyze ITSM metrics, KPIs, and dashboards for continuous process improvement. Strong project management and stakeholder management skills. Experience in integrating ServiceNow ITSM with other IT systems (e.g., monitoring tools, CMDB, ITOM, and third-party applications). Soft Skills & Work Environment. Excellent communication and leadership skills to drive process adoption and collaboration. Ability to work in a fast-paced, cross-functional environment. Strong analytical and problem-solving skills to assess ITSM effectiveness. Preferred Certifications: ITIL v4 Foundation or higher (ITIL Managing Professional, ITIL Strategic Leader preferred). ServiceNow Certified System Administrator (CSA). ServiceNow ITSM Implementation Specialist certification (CIS ITSM) -- Keywords: information technology California Urgent Need ServiceNow ITSM // Onsite [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2180293&uid= |
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| 08:22 PM 17-Feb-25 |