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Business Process Specialist (SKU Ops) ::: Remote at Remote, Remote, USA
Email: [email protected]
From:

Mohammad Azam,

AE Talents Group

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Position title                                                             :              Business Process Specialist (SKU Ops)

Location                                                                     :              Remote

Duration                                                                    :              3-6+ Months

What youll do :

This position will be responsible for Product SKU set-up in multiple business systems and various environments, assisting with requirements gathering, reviewing and routing SKU intake forms for final business review and approval, creating JIRA tickets, as well as training various stakeholders on the SKU management process. Additionally, this role will be the project lead for the SKU Automation creation process, document the business processes, and work with various team members to identify areas of opportunity for process improvement. The role requires strong organizational and communication skills, and the ability to support and execute complex cross-functional initiatives amid competing priorities.

This position is an individual contributor reporting to the Business Process Director.

Responsibilities

             Own the process of new and change SKU creation in multiple business systems and various environments to ensure timely product launch

             Prepare, review, and route intake forms for review and approval; work with stakeholders on requirements gathering.

             Develop and translate user requirements and acceptance criteria into technical requirements to support SKU requests, configuration, and testing.  

             Partner with Run the Business (RTB) and DTS team on requirements gathering, backlog grooming, and resource management for each SKU request.

             Create and lead end-to-end user acceptance testing (UAT) testing.

             Create and present JIRA tickets to the team, as needed.

             Be a Project lead for the SKU Automation creation process

             Identify gaps and/or opportunities for SKU improvements.  Collaborate with stakeholders to document their business processes to drive process improvements

             Develop and maintain partnerships across organizations

             Other SKU projects as assigned

Basic qualifications 

             Bachelor's degree

             Minimum three (3) years of experience in product operations, business processes or business operations

             Minimum three (3) years of Quote-to-Cash experience, Finance and Accounting 

             Strong written and verbal communication skills 

             Strong attention to detail and excellent follow-through with all matters

             Demonstrated ability to drive process improvements, problem-solve, and produce results

             Experience in Salesforce Product tables, Pricing setup, and CPQ 

Preferred Qualifications

             Experience in a company that has scaled or experience in both small and large software development organizations

             Strong analytical, facilitation, and process mapping skills with special attention to detail and accuracy

             Ability to take initiative, work flexibly, and collaborate with multiple internal teams

             Detailed, organized, and results-oriented

             Ability to multi-task and perform effectively under pressure

             Ability to learn quickly in a dynamic environment

             Experience with Google Suite products

             Experience with Oracle PIM

           Team player with sight on the end goal. Has the ability to see the big picture and work with a team to prioritize pipeline requests, ensuring delivery alignment without compromising goals.

Azam | [email protected]

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Business Process Specialist (SKU Ops) ::: Remote
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09:23 PM 17-Feb-25


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