| SAP Functional Consultant - Customer Service (CS) at Remote, Remote, USA |
| Email: [email protected] |
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From: Somya Shrivastava, Vyze inc [email protected] Reply to: [email protected] Job Description - Job Title SAP Functional Consultant - Customer Service (CS) Location Sunnyvale, CA/Remote Role Duration 9 Months with extension or possible Contract-To-Hire any time after 90 days Job Description: SAP Functional Consultant - Customer Service (CS) Remote Role in PST Time Important Note: Selected Candidate must be willing to go to the closest Capgemini/Client office location as indicated by the project team to meet and greet with a Capgemini team member prior to starting their assignment. If the candidate is not local, Capgemini will pay the expenses for Meet & Greet only. Role and Responsibilities: Lead and manage the implementation of SAP S/4HANA Customer Service (CS) module. Conduct workshops to gather and document business requirements. Design and configure SAP solutions to meet business requirements. Develop and implement best practices for SAP S/4HANA Quote to Service processes. Configure Equipment Master data and ensure accurate configuration. Configuration Service Contracts, Service Quotation and Service Order processes. Handle Return Material Authorization (RMA) processes. Integrate Customer Service module with Order to Cash (OTC) and Service to Repair modules. Provide expert guidance on SAP Best Practices for Customer Service. Collaborate with cross-functional teams to ensure seamless integration and functionality. Troubleshoot and resolve issues related to SAP CS module. Required Technologies and Skills: Minimum of 8 years of experience as an SAP Functional Consultant with a focus on Customer Service. Extensive experience with SAP S/4HANA CS module implementation. Strong knowledge of SAP S/4HANA Quote to Service processes. Proficiency in SAP Best Practices for Customer Service. Experience with Equipment Master, Service Quotation, Service Order, and RMA processes. Familiarity with integration of CS module with OTC and Service to Repair modules. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to lead workshops, gather requirements, and design SAP solutions. SAP certification in S/4HANA Customer Service is a plus. Keywords: golang California SAP Functional Consultant - Customer Service (CS) [email protected] |
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| 04:22 AM 18-Feb-25 |