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Job Role : Senior ServiceNow Developer / Admin at Remote, Remote, USA
Email: [email protected]
Hello Associate,

Hope you are doing well,

We have the below requirement open. Please send me your genuine candidate on my email ID
[email protected]
,

Job Role : Senior ServiceNow Developer / Admin

Location : Hybrid in Boston, MA Try for locals to start Candidates must be onsite day 1

Duration: Long Term

Visa : GC, USC, EAD

Must have ServiceNow certifications.

configuring core ServiceNow modules including core ITSM (Change, Incident, Request, CMDB/Discovery), as well as Self-Service Portal, HR Service Delivery, CSM, and/or Performance Analytics.

Job Description

Must Haves:

         Technical skills: HTML, CSS, JavaScript, SOAP/REST API

         3 years ServiceNow Admin/Development

         configuring core ServiceNow modules including core ITSM (Change, Incident, Request, CMDB/Discovery), as well as Self-Service Portal, HR Service Delivery, CSM, and/or Performance Analytics.

         Reporting

         Performing day to day administration of the ServiceNow platform, including making approved changes to process and workflows, troubleshooting incidents and fulfilling support requests, and ensuring the overall health of the ServiceNow platform.

         Performing ServiceNow implementation tasks including but not limited to configuration, integration, and custom application development.

         Developing clear and concise technical documentation

         Communicating ServiceNow process, operations and capability information to all levels of management effectively.

         Perform installation and testing of vendor-provided updates and new releases

         Work with users to identify and refine business requirements and workflows

         Support the design of ServiceNow integrations and work with business partners and technical teams for implementation Identify and define business solutions for users

Qualifications:

         Minimum 3+ years of direct experience as a ServiceNow Developer/Admin, configuring core ServiceNow modules including core ITSM (Change, Incident, Request, CMDB/Discovery), as well as Self-Service Portal, HR Service Delivery, CSM, and/or Performance Analytics. Must have experience developing scoped applications on the platform.

         Demonstrated understanding of service management processes, operations and procedures

         Familiarity with Agile (Scrum) and Waterfall project management methodologies

Advanced Scripting/ Reporting and other classes area highly recommended

         Experience in producing enterprise level reports, including compiling data from several different sources

         Experience with processes involving problem identification, recovery, escalation and resolution

         Ability to be flexible, adaptable, and to learn new concepts quickly

         Technical skills: HTML, CSS, JavaScript, SOAP/REST API

         ServiceNow Administration certification

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Keywords: information technology green card Idaho Massachusetts
Job Role : Senior ServiceNow Developer / Admin
[email protected]
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08:10 PM 18-Feb-25


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