| Director of Social Media Consulting and Customer Success at Media, Pennsylvania, USA |
| Email: [email protected] |
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From: manoj, tekpyramids [email protected] Reply to: [email protected] Title :: Director of Social Media Consulting & Customer Success (BFSI) Location :: Remote Duration :: 6+ Months C2H MOI :: Video Visa :: Any Please provoide and complete education details Required details: Visa Copy/DL/LinkedIn/Full Education detail/Last 4 digits of SSN/DOB (MM/DD) would be required for the submissions. Requirements: Must have 10-15 yrs experience leading Social Media Consulting practices for BFSI (On-Shore) inclusive of the flowing key areas: {Customer Centric Approach thats a Strategic Visionary-yet Adaptable} Strategic Advisor: Become the trusted advisor for global BFSI brands, helping them navigate the ever-evolving digital landscape. Your insights will help shape their customer experience strategies, ensuring they stay ahead of the curve. Customer Journey Mapping: Develop and refine customer journey maps that align with the BFSI brands business goals, ensuring seamless and impactful customer experiences across all touchpoints. Consultative Project Leadership: Lead the design, planning, and execution of customer experience projects. Youll ensure that every project aligns with brand objectives and delivers measurable outcomes. Maximize Digital Investments: Provide actionable insights and strategic guidance that help BFSI brands optimize their investments in proactive/reactive social media and customer engagement platforms to drive digital sales. Must have significant experience driving Innovation in Clients Social Media Success inclusive of the following areas of focus: Creative Solution Design: Craft innovative digital solutions that address complex customer experience challenges. Youll combine creativity with strategic thinking to design solutions that are both effective and scalable. Collaborative Engagement: Work closely with teams to shape compelling propositions that resonate with BFSI brands. Your ability to translate technical capabilities into clear business value will be key. Building Strategic Partnerships: Establish and nurture relationships with technology vendors, platform providers, and other strategic partners. Youll collaborate to co-create solutions that elevate the brands digital capabilities. Best Regards, | | | | Manoj Yadav | Technical Recruiter www.TekPyramids.com | Manoj @TekPyramids.com | | | 24175, Northwestern Hwy, Suite # 120 Southfield, MI - 48075 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Keywords: materials management Colorado Michigan Director of Social Media Consulting and Customer Success [email protected] |
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| 02:23 AM 19-Feb-25 |