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Director of Social Media Consulting and Customer Success at Media, Pennsylvania, USA
Email: [email protected]
From:

manoj,

tekpyramids

[email protected]

Reply to:   [email protected]

Title
:: Director of Social Media Consulting & Customer Success  (BFSI)

Location
:: Remote

Duration
:: 6+ Months C2H

MOI
 :: Video

Visa
 :: Any

Please provoide

LinkedIn

and

complete education details

Required details: Visa Copy/DL/LinkedIn/Full Education detail/Last 4 digits of SSN/DOB (MM/DD) would be required for the submissions.

Requirements:

Must have 10-15 yrs experience leading Social Media Consulting practices for BFSI (On-Shore) inclusive of the flowing key areas: {Customer Centric Approach thats a Strategic Visionary-yet Adaptable}

Strategic Advisor: Become the trusted advisor for global BFSI brands, helping them navigate the ever-evolving digital landscape. Your insights will help shape their customer experience strategies, ensuring they stay ahead of the curve.

Customer Journey Mapping: Develop and refine customer journey maps that align with the BFSI brands business goals, ensuring seamless and impactful customer experiences across all touchpoints.

Consultative Project Leadership: Lead the design, planning, and execution of customer experience projects. Youll ensure that every project aligns with brand objectives and delivers measurable outcomes.

Maximize Digital Investments: Provide actionable insights and strategic guidance that help BFSI brands optimize their investments in proactive/reactive social media and customer engagement platforms to drive digital sales.

Must have significant experience driving Innovation in Clients Social Media Success inclusive of the following areas of focus:

Creative Solution Design: Craft innovative digital solutions that address complex customer experience challenges. Youll combine creativity with strategic thinking to design solutions that are both effective and scalable.

Collaborative Engagement: Work closely with teams to shape compelling propositions that resonate with BFSI brands. Your ability to translate technical capabilities into clear business value will be key.

Building Strategic Partnerships: Establish and nurture relationships with technology vendors, platform providers, and other strategic partners. Youll collaborate to co-create solutions that elevate the brands digital capabilities.

Best Regards,
  |

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|   |

Manoj Yadav | Technical Recruiter

www.TekPyramids.com

 | 
Manoj

@TekPyramids.com        |

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  |

24175, Northwestern Hwy, Suite # 120

Southfield, MI - 48075 |
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Keywords: materials management Colorado Michigan
Director of Social Media Consulting and Customer Success
[email protected]
[email protected]
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02:23 AM 19-Feb-25


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