System Administrator with Incident management with Time Management & ITIL Certification :: TCS - Hartford, CT at Hartford, Connecticut, USA |
Email: [email protected] |
Role name:System Administrator with Incident management with Time Management & ITIL Certification Role Description:Must Have Good communication Skills,Analytical and Time Management Good to Have ITIL Certification S No Expectation from Role 1 Overseeing the incident management process and team members involved in resolving the incident. 2 Responding to a reported service incident, identifying the cause, and initiating the incident management process. 3 Prioritizing incidents according to their urgency and influence on the business. 4 Communicating with upper management if major issues are found in the IT system. 5 Managing the incident team members by re-assigning workloads and re-scheduling non-urgent tasks. Competencies:Service Management Experience (Years):8-10 Country:United States Branch | City | Location:TCS - Hartford, CT -- Ashutosh Mishra | Executive Talent Acquisition linkedin.com/in/ashutosh-mishra-allahabadi Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd 2838 E. Long Lake Road Suite 210, Troy, MI 48085 D : +1 2143909326, ashutosh.m @twsol.com www.teamwaresolutions.net Disclaimer This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. -- Keywords: information technology Connecticut Michigan System Administrator with Incident management with Time Management & ITIL Certification :: TCS - Hartford, CT [email protected] |
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07:01 PM 19-Feb-25 |