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Enterprise Applications Support Engineer || Atlanta, Georgia Remote at Atlanta, Georgia, USA
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From:

Sumit Kumar Munda,

Vyze

[email protected]

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Job Description -
Enterprise Applications Support Engineer
Location: Remote( Atlanta, Georgia)But Need Local candidates
Duration: 6 months
Resumes must have max of 3-4 pages. LinkedIn MUST have pictures
Application Management:

Oversee enterprise applications, proactively identifying potential issues and implementing solutions to minimize disruptions.

Perform regular maintenance, including patching, upgrades, and monitoring application environments.

Operational Support:

Diagnose and resolve complex break-fix issues, ensuring minimal downtime and maintaining application health.

Act as a lead responder for Priority 1 incidents, driving resolution and communication with stakeholders.

Leverage tools like New Relic to monitor application performance and generate actionable insights.

Project Leadership:

Own, drive, and provide status updates for strategic projects across the portfolio.

Collaborate with cross-functional teams to ensure successful transitions from project delivery to operations.

Development & Innovation:

Assist teams in designing and delivering innovative application features and solutions.

Contribute to automating operational tasks

Team Leadership:

Provide mentorship and guidance to team members, fostering a culture of collaboration and excellence.

Demonstrate strong communication and interpersonal skills to effectively engage with peers, leaders, and stakeholders.

Minimum Qualifications:

8+ years of experience in 
enterprise applications engineering 
or a related role.

Advanced proficiency in 
Power Platform, WordPress, and server/systems administration (Windows and Linux)
.

Proven experience handling Priority 1 incidents and operational break-fix issues.

Strong understanding of monitoring tools like New Relic.

Ability to prioritize tasks effectively in a dynamic and fast-paced environment.

Exceptional problem-solving, communication, and collaboration skills.

Leadership experience with a demonstrated ability to mentor and guide teams.

Preferred qualifications:

Experience with Azure and/or AWS cloud platforms.

Familiarity with SharePoint site design and user permission management.

Knowledge of APIs for process automation.

Salesforce and packaged business capabilities (PBCs) expertise.

Previous experience leading strategic initiatives or projects.

Keywords:
Enterprise Applications Support Engineer || Atlanta, Georgia Remote
[email protected]
[email protected]
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10:17 PM 19-Feb-25


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