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Lynx Implementation Specialist - Irving, TX/Brooksville, FL/Chicago, IL/Atlanta, GA at Irving, Texas, USA
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Lynx Implementation Specialist - Irving, TX/Brooksville, FL/Chicago, IL/Atlanta, GA
Remote with 90% travel

Summary:
Seeking an Implementation Specialist to be a key member of the
Implementation Team responsible for technology support associated with market
leading Healthcare applications.

Under general supervision, manages the training and workflow process for the
installation of the Lynx inventory management system in physician practices
based on the specific workflow determined with the project team. Analyzes and
redesigns workflow to ensure the maximum effectiveness in the use of Lynx and
other integrated technologies by the end users.

Acts as the primary support person for end users during project implementation.
Supports and adheres to the McKesson Technology Compliance Program, to include
the Code of Ethics and Business Standards.

Primary Responsibilities:

Conducts onsite or web-based training for customers as well as equipment
installation. High level of application knowledge is required.

Executes on defined practice workflow, implementation checklists and end user
training materials. Supports the adoption of Lynx integrated solution in
customer environment.

Follows customer training plans and Implementation Checklists. Assesses user
abilities and tailors training to meet customers needs.

Ensures participation, innovation and decision-making among group;
effectively uses facilitation tools and group process techniques.

Responsible for achieving project goals and meeting milestones. Supports
customers during implementation both remotely and onsite as appropriate.

Provides implementation change management support of the Lynx systems into
physician practices.

Exercises good judgment within defined procedures and practices to determine
appropriate action.

Core Competencies:

Healthcare technology implementation experience

Training experience in both at the elbow and remote scenarios

Excellent written, verbal and interpersonal communication skills

Understanding and listening to team members and fostering a productive team
environment

Encouraging constructive interactions among team members in order to address
difficult situations

Resolving and negotiating conflicts or problems with tact, diplomacy and
composure

Handling multiple projects and priorities with strong organizational and
communication skills

Proficient in advanced techniques with relevant software: MS Project, Excel,
PowerPoint, Word, etc. in addition to experience working within shared work
environments

Effective time management skills to meet deadlines

Minimum Requirements:

2+ years work experience training, implementing and/or supporting clinical
staff and providers in use of inventory management, EHR or other clinical
systems.

2+ years experience in health care environment, preferred clinic setting.

Proficiency in MS Word, Excel, CSV, WebEx and PDF file

Writes succinctly Writing of site notes and policies and procedures is both
clear and succinct. Expresses ideas and conveys information in a minimum of
words. Appropriately uses written communications.

Additional Skills:

Specialized Knowledge/Skills

1-2 years experience in clinical environment such as hospital or clinic

Staging Computer equipment and peripherals.

Set-up Lynx Cabinets, install remote locks and other Lynx hardware

Basic understanding of Web Browsers: Internet Explorer, Google Chrome &
Firefox

Basic understanding of Operating Systems (i.e. Windows, Mac, Android)

Basic understanding of Network appliances (network panels, hubs, switches,
CAT5/6 Ethernet cables & Drops) and concepts (CAT5 Ethernet, Wireless
Access, IP Configuration, Internet bandwidth)

Working Conditions:

Environment

Remote based

Travel up to 80%

Clinics, Pharmacy settings and Hospitals.

Understand safety requirements of working in an environment where
chemotherapy and biohazards are mixed and administered.

Weekend travel may be required.

Physical Requirements (Lifting, standing, etc.)

Must be capable of lifting a minimum of 50 pounds.

Use tools to assemble equipment.

Large percent of time performing computer based work is required.

The employee is required to stand for long periods of time and walk while
onsite at customer locations

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Keywords: information technology microsoft Florida Georgia Illinois Texas
Lynx Implementation Specialist - Irving, TX/Brooksville, FL/Chicago, IL/Atlanta, GA
[email protected]
[email protected]
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09:26 PM 20-Feb-25


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