| C2C-Technical Program Manager with Cloud Migation- St. Louis, MO (Fully onsite) at Remote, Remote, USA |
| Email: [email protected] |
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Hi, I hope this email finds you well. My name is Mayank, and I am a Technical Recruiter from Empower Professionals Inc. We are sourcing Technical Program Manager role located at St. Louis, MO. Please share your updated resume with the candidates location and work authorization Role: Technical Program Manager (18054-1) Location: St. Louis, MO (Fully onsite) Duration: 12+ Months Must have: Cloud Migration Cloud Implementation Responsibilities: Service Level Management: Ensure that services are delivered in accordance with agreed-upon service level agreements (SLAs) and performance metrics, monitoring and reporting on service quality and adherence to targets. Service Delivery Planning: Develop and implement strategy for the program team, including developing a robust risk mitigation plan. This includes managing scope, changes, and interventions to ensure project goals are achieved. Resource Management: Manage and allocate resources to support delivery of Cloud Infrastructure operations, ensuring efficient utilization and alignment with business objectives. Stakeholder Management: Manage relationships with all stakeholders involved in the service delivery process, negotiating contracts, monitoring performance, and ensuring compliance with agreed-upon terms. Effectively structure and drive monthly governance meetings with BCBSA cloud executive team. Ensuring goals are met in areas including customer satisfaction, security, quality, and team member performance. In addition, work with clients to increase awareness of the program for a successful rollout. Continuous Improvement: Continuously assess and optimize service delivery processes for Cloud Operations/CPE/CDA, identifying areas for improvement, implementing changes, and driving operational excellence. Change Management: Coordinate and manage changes to service delivery processes, minimizing disruptions and ensuring smooth transitions. Risk Management: Identify, assess, and mitigate risks associated with service delivery operations, implementing appropriate controls and contingency plans. Team Management and Development: Provide leadership, guidance, and support to the service delivery team, fostering a customer-centric culture, and facilitating training and professional development opportunities. Requirements: Service Level Management: Ensure that services are delivered in accordance with agreed-upon service level agreements (SLAs) and performance metrics, monitoring and reporting on service quality and adherence to targets. Service Delivery Planning: Develop and implement strategy for the program team, including developing a robust risk mitigation plan. This includes managing scope, changes, and interventions to ensure project goals are achieved. Resource Management: Manage and allocate resources to support delivery of Cloud Infrastructure operations, ensuring efficient utilization and alignment with business objectives. Stakeholder Management: Manage relationships with all stakeholders involved in the service delivery process, negotiating contracts, monitoring performance, and ensuring compliance with agreed-upon terms. Effectively structure and drive monthly governance meetings with BCBSA cloud executive team. Ensuring goals are met in areas including customer satisfaction, security, quality, and team member performance. In addition, work with Continuous Improvement: Continuously assess and optimize service delivery processes for Cloud Operations/CPE/CDA, identifying areas for improvement, implementing changes, and driving operational excellence. Change Management: Coordinate and manage changes to service delivery processes, minimizing disruptions and ensuring smooth transitions. Risk Management: Identify, assess, and mitigate risks associated with service delivery operations, implementing appropriate controls and contingency plans. Team Management and Development: Provide leadership, guidance, and support to the service delivery team, fostering a customer-centric culture, and facilitating training and professional development opportunities. Thanks Mayank Verma Technical Recruiter | Empower Professionals ...................................................................................................................................... [email protected] | LinkedIn: https://www.linkedin.com/in/mayankdverma/ Fax: 732-356-8009 | 100 Franklin Square Drive Suite 104 | Somerset, NJ 08873 www.empowerprofessionals.com Certified NJ and NY Minority Business Enterprise (NMSDC) Empower Professionals firmly opposes e-mail "spamming". We apologize to those who do not wish to receive this e-mail and also to those who have accidentally received it again. Please reply with REMOVE in the subject listing, with all aliases email addresses that you would want removed and any inconvenience caused is highly regretted. We appreciate your patience and cooperation. This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient(s), please reply to the sender and destroy all copies of the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, and/or any action taken in reliance on the contents of this e-mail is strictly prohibited and may be unlawfu -- Thanks Mayank Verma Technical Recruiter | Empower Professionals ...................................................................................................................................... [email protected] | Phone: 732-356-8008 x 364 LinkedIn: https://www.linkedin.com/in/mayankdverma/ Fax: 732-356-8009 | 100 Franklin Square Drive Suite 104 | Somerset, NJ 08873 www.empowerprofessionals.com Certified NJ and NY Minority Business Enterprise (NMSDC) Empower Professionals firmly opposes e-mail "spamming". We apologize to those who do not wish to receive this e-mail and also to those who have accidentally received it again. Please reply with REMOVE in the subject listing, with all aliases email addresses that you would want removed and any inconvenience caused is highly regretted. We appreciate your patience and cooperation. This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient(s), please reply to the sender and destroy all copies of the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, and/or any action taken in reliance on the contents of this e-mail is strictly prohibited and may be unlawful. Keywords: access management information technology Missouri New Jersey New York C2C-Technical Program Manager with Cloud Migation- St. Louis, MO (Fully onsite) [email protected] |
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| 01:33 AM 21-Feb-25 |