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Opportunity: ServiceNow Lead - ITOM || Remote | EST Time at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2198773&uid=

From:

Deepak,

Xforia Inc

[email protected]

Reply to:   [email protected]

Title: ServiceNow Lead - ITOM

Location: Remote | EST Time

Duration: 12+ Months Contract

Job Description:

Minimum experience 10+ years of experience in ServiceNow Platform.

Must have an experience on ITOM:  Proven experience with ServiceNow ITOM modules, particularly Discovery, Service Mapping, Event Management, and/or Cloud Provisioning and Governance.

Key Responsibilities:

Design, implement, and maintain ServiceNow ITOM modules (Discovery, Service Mapping, Event Management, Cloud Provisioning and Governance).

Leverage ServiceNow ITOM best practices to improve operational efficiency and provide proactive support for IT infrastructure.

Conduct impact analysis and troubleshooting for ServiceNow ITOM components, ensuring smooth integration with other ServiceNow modules and third-party systems

Collaborate with cross-functional teams to define and deliver end-to-end ITOM solutions, focusing on incident, event, change, and problem management

Work on ServiceNow Discovery, including configuration, troubleshooting, and continuous improvement.

Strong understanding of ITIL processes (Incident Management, Change Management, Problem Management, etc.) and their integration with ServiceNow ITOM

Experience in the configuration, customization, and administration of ServiceNow

Ability to perform troubleshooting and resolution of ITOM-related issues.

Ability to design and implement complex solutions within the ServiceNow platform.

Familiarity with ServiceNow orchestration and automation

Should be certified in any of the following

CSA

CAD

CIS ITOM

CIS Discovery

CIS Service Mapping

CIS Event Management

CIS Cloud Provisioning and Governance

www.xforia.com

  |

Deepak M.V

Recruitment Manager

9300 Wade Boulevard, Suite 220, Frisco TX 75035, USA. |

Keywords: information technology Texas
Opportunity: ServiceNow Lead - ITOM || Remote | EST Time
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2198773&uid=
[email protected]
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06:51 PM 24-Feb-25


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