| Urgent Hiring || Mainframe support engineer || Dearborn, MI - Hybrid || Interview slots available at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2205420&uid= Hi Professional, Hope you are doing well Please share your below resume J ob Title: Mainframe support engineer Location: Dearborn, MI - Hybrid Key Skills and Competencies: Strong L3 technical understanding of Omegamon and mainframe environments. Experience with IBM and manufacturer Omegamon updates and patch management. Ability to manage and execute change requests in complex IT environments. Excellent problem-solving and troubleshooting abilities. Strong communication skills to manage customer interactions effectively. Proactive approach to maintaining high service quality and resolving issues in a timely manner. Performance Fine tunning Primary Responsibilities: Provide support for customer environments, ensuring the stability and seamless functioning of services. Perform updates to Omegamon environments in line with IBM and manufacturer recommendations. Serve as the main point of contact for all Omegamon-related inquiries and issues. Ensure readiness for audits and maintain compliance. Prepare, execute, and manage changes to Omegamon environments, addressing problems or updating products as needed. Actively participate in environment validations to ensure accurate and optimal setup. Contribute to Disaster Recovery efforts, ensuring effective and timely recovery plans. Keep support tools such as RCP, SharePoint, HC, and User Validation up to date. Attend and participate in scheduled and delegated meetings to provide updates and gather information. Open and act on tickets, problems, and PMRs to deliver second-level customer support. Maintain control over Omegamon access for customers and internal users. Participate in internal meetings with relevant teams to coordinate efforts and resolve issues. Apply Omegamon best practices, including maintaining historical files where necessary. Thanks Regards, Manish Kumar Technical Recruiter [email protected] 1603, Capitol Ave, Suite 310 A461, Cheyenne Wyoming 82001 -- Keywords: information technology Michigan Urgent Hiring || Mainframe support engineer || Dearborn, MI - Hybrid || Interview slots available [email protected] hotlist http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2205420&uid= |
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| 11:56 PM 25-Feb-25 |