| Voice Engineer at Remote, Remote, USA |
| Email: arbab@vizoninc.com |
|
From: Arbab Ahmed, Vizon Inc arbab@vizoninc.com Reply to: arbab@vizoninc.com Hello, Hope you are doing well. Job Description - Role: Voice Engineer Location: Onsite 4-5 days/week in Pittsburgh, PA LOA: 12 months MUST be local to Pittsburgh. Candidate will need to provide 2 references who can be verified on LinkedIn Job Description: The senior voice engineer will be responsible for the design, implementation, and ongoing management of the voice system. The system includes currently 2 cisco call manager clusters, Cisco Emergency Responder, and Unity voicemail systems globally. This role will ensure maximum uptime is achieved of the voice system for our end users (customers). Reliability is crucial. They will architect and configure with security in mind, maintaining vendors best practices. The ideal candidate will have high attention for customer service. They will also work closely with LAN and WAN teams to optimize performance of the VOIP systems. They will work with vendors to open, troubleshoot and achieve a final resolution of tickets in a timely manner. This resource will: Provide high level support for voice issues, working with tier 1 techs to troubleshoot and resolve tickets. Follow change management procedures to mitigate production outages. Monitor VOIP systems and be proactive of mitigating issues before the become widespread. Implementing and maintaining a DR plan. Engage in projects and achieve completion in the required timeframe. Must Haves: In depth knowledge of Cisco voice products 5+ years designing/Implementing/troubleshooting with Cisco Call Manager 5+ years Design and Implementing Cisco voice environments 5+ years working with Cisco Voice Gateways, Analog routers, CUBE's Availability to work off hours for upgrades, maintenance, etc CISCO, VOIP, CCNP Bachelor's degree required Keywords: Pennsylvania Voice Engineer arbab@vizoninc.com https://jobs.nvoids.com/job_details.jsp?id=2210642 |
| arbab@vizoninc.com View All |
| 03:06 AM 27-Feb-25 |