| Technical Support at West Jefferson, North Carolina, USA |
| Email: [email protected] |
|
From: Santhoshi, HAN IT Staffing [email protected] Reply to: [email protected] Role Name: Technical Support - Onsite Location: West Jefferson, NC/ Rockford, IL / Evandale, OH /Vandalia, OH/ Dayton, OH/ Cincinnati, OH Need Only Junior profiles Note "Due to additional onboarding requirements, a meet and greet is required for all new hires. Candidates must be willing to go to the closest Capgemini, Client, or onsite location as indicated by project team to meet with a Capgemini team member prior starting their assignment. If the candidate is not local, travel covered by Capgemini. If travel is involved and after selection the candidate declines the offer, costs will be paid by vendor and not Capgemini." JOB DESCRIPTION: Provide break/fix support for desktops, laptops, and peripherals - Re-image devices and reinstall/configure applications as needed - Troubleshoot Windows OS, hardware, and enterprise applications - Coordinate with third-party vendors for escalations and hardware replacements - Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.) Requirements: - 2-5 years of experience in L1/L2 IT support - Strong troubleshooting skills for hardware, software, and OS issues - Experience in an enterprise IT environment Keywords: information technology golang Illinois North Carolina Ohio Technical Support [email protected] |
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| 01:34 AM 28-Feb-25 |