Systems Engineer-Desktop Engineering - Remote GA, CA at Remote, Remote, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2214611&uid= Title - Systems Engineer-Desktop Engineering Location Remote GA, CA Duration 6+ Months Interview Phone And Skype JOB DESCRIPTION Must Have: Must have 5-10 years of experience Bachelors degree Intune experience including package creation, patching, and autopilot. Power Skills Group Policy Objects (GPO) experience Great customer service skills & juggle multiple tasks at a time JAMF experience is a big plus More focused on Day to Day which will include: Tickets Patch remediation Software deployment and packaging Responsibilities for Candidates: Manage Microsoft Intune, SCCM and JAMF Create and manage images for all Windows and macOS computers. Manage application packaging and deployment. Package, test, and deploy system and application updates/patches to end-user hardware. Lead application improvement and standardization programs with a focus on best practice and end-user productivity Be an escalation point for complex Service Desk support and assign incidents, problems, service, and change requests to IT staff per established guidelines. Lead project implementation and participates on project teams. Produce and maintain desktop standards, knowledge bases, operating procedures, guidelines, and system documentation. Support Group Policy Objects (GPO) and GPO management Conduct vulnerability assessments of computers and mitigate vulnerabilities. Recommend and implement improvements to desktop architecture and design. Manage mobile devices organization-wide with Intune. Manage the business requirements review and implementation of requested software. Evaluate, implement, and maintain changes to technology platforms following standardized Change Management practice. Evaluate, implement, and manage new technology capability rollouts and feature releases. Investigate incidents, conduct detailed troubleshooting, and remediate appropriately, or coordinate actions with other Level 2 and Level 3 engineering team members. Manage routine service requests and user support issues as escalated by the Level 1 Service Desk team. Support continuous improvement initiatives, including project support, strategic planning, and road map development and implementation. Qualifications: 5-10 Years w/ bachelors degree Experience in projects working as a member of a technical team and/or leading the roll out of production and test systems. Experience with Windows Server System products involving a variety of software and hardware implementations. Ability to identify key issues and details, and present understandable alternatives to both technical and non-technical individuals. Ability to create and maintain technical documentation to support the testing, installation, operations, deployment, and maintenance of products. Proven ability to effectively present data to facilitate understanding of findings. Ability to solve complex problems using analytical and creative problem-solving skills for design, development, and testing of systems. Strong knowledge of statutes/codes/regulations, including program procedures, methods and practices and their application to specific situations Ability to develop and analyze technology heatmaps and subsequently develop plans to remediate hardware/software nearing End of Life/End of Support Competent at adhering to organizational processes and procedures including but not limited to scrum, various design artifacts -- Keywords: information technology California Georgia Systems Engineer-Desktop Engineering - Remote GA, CA [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2214611&uid= |
[email protected] View All |
02:42 AM 28-Feb-25 |