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Systems Engineer-Desktop Engineering - Remote GA, CA at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2214611&uid=

Title -
Systems Engineer-Desktop Engineering

Location
Remote GA, CA

Duration
6+ Months

Interview
Phone And Skype

JOB
DESCRIPTION

Must
Have:

Must have 5-10 years of experience

Bachelors degree

Intune experience including package creation, patching, and
autopilot.

Power Skills

Group Policy Objects (GPO) experience

Great customer service skills & juggle multiple tasks at a time

JAMF experience is a big plus

More
focused on Day to Day which will include:

Tickets

Patch remediation

Software deployment and packaging

Responsibilities
for Candidates:  

Manage Microsoft Intune, SCCM and JAMF

Create and manage images for all Windows and macOS computers.

Manage application packaging and deployment.

Package, test, and deploy system and application updates/patches to
end-user hardware.

Lead application improvement and standardization programs with a
focus on best practice and end-user productivity

Be an escalation point for complex Service Desk support and assign
incidents, problems, service, and change requests to IT staff per
established guidelines.

Lead project implementation and participates on project teams.

Produce and maintain desktop standards, knowledge bases, operating
procedures, guidelines, and system documentation.

Support Group Policy Objects (GPO) and GPO management

Conduct vulnerability assessments of computers and mitigate
vulnerabilities.

Recommend and implement improvements to desktop architecture and
design.

Manage mobile devices organization-wide with Intune.

Manage the business requirements review and implementation of
requested software.

Evaluate, implement, and maintain changes to technology platforms
following standardized Change Management practice.

Evaluate, implement, and manage new technology capability rollouts
and feature releases.

Investigate incidents, conduct detailed troubleshooting, and
remediate appropriately, or coordinate actions with other Level 2 and
Level 3 engineering team members.

Manage routine service requests and user support issues as
escalated by the Level 1 Service Desk team.

Support continuous improvement initiatives, including project
support, strategic planning, and road map development and implementation.

Qualifications:

5-10 Years w/ bachelors degree

Experience in projects working as a member of a technical team
and/or leading the roll out of production and test systems.

Experience with Windows Server System products involving a variety
of software and hardware implementations.

Ability to identify key issues and details, and present
understandable alternatives to both technical and non-technical individuals.

Ability to create and maintain technical documentation to support
the testing, installation, operations, deployment, and maintenance of
products.

Proven ability to effectively present data to facilitate
understanding of findings.

Ability to solve complex problems using analytical and creative
problem-solving skills for design, development, and testing of systems.

Strong knowledge of statutes/codes/regulations, including program
procedures, methods and practices and their application to specific situations

Ability to develop and analyze technology heatmaps and subsequently
develop plans to remediate hardware/software nearing End of Life/End of
Support

Competent
at adhering to organizational processes and procedures including but not
limited to scrum, various design artifacts

--

Keywords: information technology California Georgia
Systems Engineer-Desktop Engineering - Remote GA, CA
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2214611&uid=
[email protected]
View All
02:42 AM 28-Feb-25


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