| System Admin IT Support Specialist at Remote, Remote, USA |
| Email: [email protected] |
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From: Prabhat, VYZEINC [email protected] Reply to: [email protected] Job Description - LinkedIn mandatory System Admin/IT Support Specialist On-Site San Francisco, CA 6-Month CTH Key points: Level 2 support, white glove support, support executive, financial company exp, excellent communication skill. Not considering Wells Fargo and JPMC experience. 10 years of experience Job Description Duration: 6-Month Contract (Potential for Extension or Full-Time Hire) Overview: We are seeking a skilled Systems Administrator - Consultant to join our team. This role requires a blend of technical expertise and help desk support, focusing on user support and administering some day-to-day operations within our IT infrastructure. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and in-depth knowledge of Microsoft technologies and systems hardware and software. Key Responsibilities: Monitor and manage held emails in Mimecast as part of anti-phishing triage. Conduct M365 quarantine monitoring and manage WhatsApp notifications/broadcasts. Perform print server checks, manage printer listings, and track printer toner levels. Assist with inventory management, including tracking systems in Absolute Computrace. Analyze, troubleshoot, and resolve system hardware, software, and light networking issues. Participate in ongoing desktop and Azure cloud-related projects, collaborating with our Infrastructure and Cybersecurity team to deliver on initiatives. Enroll and manage iPhones using Microsoft Intune. Conduct desktop and server builds, install operating system software, apply patches, and perform upgrades. Track systems alerts, perform weekly systems checks, read logs, and process escalations. Research and resolve complex problems that other help desk levels cannot resolve. Assist the support desk and infrastructure team with diagnosing long-term problems, finding workarounds, and identifying root causes. Analyze and identify trends in issue reporting and devise preventive solutions. Assist with H&F Directory/Active Directory concerning personnel changes. Utilize Power to manage permissions for mailboxes, calendars, and contacts. Qualifications: 5-10 years of experience with Microsoft technologies, though talented candidates committed to rapid learning and capable of hitting the ground running will be considered. Professional certifications such as MCSA, MCSE, or SCSA are desirable but not required. Personable, with a positive, can-do attitude. Strong problem-solving and communication skills. Experience with Microsoft 365 Apps and Active Directory. Experience with Power scripting (particularly Exchange Online Management) is a plus but not required. We are an Exchange Online environment and can train the right candidate as necessary. Keywords: information technology California System Admin IT Support Specialist [email protected] |
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| 04:22 AM 28-Feb-25 |