| Service Manager (L2/L3) with FIS Systematic experience at Remote, Remote, USA |
| Email: rishabh.s@e-solutionsinc.com |
|
https://shorturl.at/zCvmO https://jobs.nvoids.com/job_details.jsp?id=2222567&uid= Hi Recruiters, I hope you are doing well! We have an urgent requirement for the position of " .NET Architect with AWS & Azure ". Please go through the JD & share your updated resume if you find it interesting. Mention your consultant visa status also THIS ROLE IS ONSITE IN TROY, MI and NYC, NY Job Title: Service Manager (L2/L3) with FIS Systematic experience Experience: 8 to 12 Yrs Must Have Skills: Mandatory Skillset - .Net or Mainframe, prod support experience, service management and minimum 1+ years of experience in FIS Systematic core banking product Retail Banking experience is mandatory COTS product or product knowledge in Fiserv DNA, FIS Systematic, FIS Payments, Actimize, AFS Vision, EPP products or equivalent products is preferred Good communication skills, strong production support experience in managing and adhering to SLA Work from office Responsibilities: L2 support Mandatory Skillset - .Net or Mainframe, prod support experience, service management and minimum 1+ years of experience in FIS Systematic Associate has to be strong in one of the skillset Mainframe or .Net Experience and knowledge in Banking domain Production Support Experience in handling L2 incident, PR, SR Management with SLA adherence Experience in working with COTS product vendors for Banking (Preferred : FIS products) Knowledge in .NET / JAVA / Mainframe (Basic troubleshooting by referring logs) L3 support Experience and knowledge in FIS Systematic core banking product Production Support Experience L3 - in handling incidents passed from L2 team, with SLA adherence Experience in working with COTS product vendors for Banking is preferred. Have experience in Fiserv DNA, FIS Systematic, FIS Payments, Actimize, AFS Vision, EPP products or COTS products Hands on experience in .NET / JAVA / Mainframe for Minor Enhancements, Problem requests, Service requests, Permanent bug fixes, Change Requests Develop, test, deploy and release application changes Ability to troubleshoot and resolve advanced technical issues, by collaborating with L1 and L3 Root Cause Analysis: Perform thorough analysis to identify the root causes of issues and provide permanent fixes Implementation of Solutions: Develop and deploy scripts, patches, or updates to address technical issues Thanks and regards, Rishabh Singh E: rishabh.s@e-solutionsinc.com 2N Market St,Suite # 400, San Jose, CA-95113 USA | CANADA | UK | SINGAPORE | MALAYSIA | INDIA www.e-solutionsinc.com Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation,gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability. -- Keywords: information technology golang California Michigan New York Service Manager (L2/L3) with FIS Systematic experience rishabh.s@e-solutionsinc.com https://shorturl.at/zCvmO https://jobs.nvoids.com/job_details.jsp?id=2222567&uid= |
| rishabh.s@e-solutionsinc.com View All |
| 01:42 AM 04-Mar-25 |