| PGBA Systems Support - Host Support Technician || 100% Remote at Remote, Remote, USA |
| Email: [email protected] |
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From: Roopesh Sharma, VIZON INC [email protected] Reply to: [email protected] Hello, Hope you are doing great. Please response me on my official email - [email protected] Please ensure that the resume does not exceed 5 pages. Job Title: PGBA Systems Support - Host Support Technician Location: Remote C2 Eligibility: Required Must have LinkedIn Work Hours: 10 PM 7 AM (Night-time position) Location: Prefer onsite. If not local, partially onsite or fully remote (additional approvals required for remote offers). Travel: No travel expected, but occasional weekend work. Required Education: Bachelors degree in Computer Science, Information Technology, or a related field OR 4 years of job-related work experienceOR 2 years of job-related work experience plus an Associates degree in Computer Science, Information Technology, or a related field Required Work Experience: 4 years of technical experience in systems analysis, design, programming, or other IT-related roles Technical Requirements: Required: TRICARE Host application support Monitoring host systems Batch job support JCL and CICS troubleshooting DB2 and IMS Nice to Have: Scripting: VBA or Power Endevor, Freeze Frame, MQ, and Splunk Some distributed knowledge (server maintenance experience) Day-to-Day Responsibilities: System Monitoring: Identify and troubleshoot system performance issues using monitoring tools Incident & Request Management: Address service requests (e.g., claim strips, claim copies, claim reprocessing) Use ServiceNow to track incidents and catalog items C2 Clearance Checks & Validation Government Contracts Support: Work with TRICARE T5 (East/West) and VA Community Care Network (VACCN) What Were Looking For: Not an application developer seeking an experienced Host Support technician Strong problem-solving skills quickly diagnose and resolve system issues Fast learner ability to quickly adapt to new monitoring tools Team player work closely with a highly experienced 12-member team Strong communication skills collaborate with internal teams and client organizations Presentation skills ability to present findings and resolutions effectively The Team: 12 dedicated staff members with 130+ years of combined experience Closely collaborates with Customer Operations in Florence and Myrtle Beach, SC Currently implementing the new T5 Government TRICARE contracts If you're looking for a challenging learning environment with high-impact government contracts, PGBA Systems Support is the place for you Keywords: message queue access management information technology South Carolina Virginia PGBA Systems Support - Host Support Technician || 100% Remote [email protected] |
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| 07:31 PM 04-Mar-25 |