| Urgent Requirement: Direct Client Req-Voice and Communications Engineer(Min 1yrs Exp)(HYBRID_Local to DC/MD/VA Area) - Req# 758324 at Remote, Remote, USA |
| Email: [email protected] |
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Hi Partner, NextGen Solutions Corp is a highly recognized provider of professional IT Consulting services in the US. We are looking Looking for Voice and Communications Engineer .Please note that this position is HYBRID in Washington DC. *Client prefers local candidates to DC/Maryland/ Virginia (DMV) region* *No expense reimbursements - please provide all inclusive rate* Please click below link to submit onsite to expedite process. Thank you for your cooperation Here is our open requirement which can be filled immediately. Kindly respond to this requirement with your resume, contact and current location info to speed up the interview process. Click here to Apply Job Title Location Job Description Direct Client Req-Voice and Communications Engineer(Min 1yrs Exp)(HYBRID_Local to DC/MD/VA Area) Washington, DC Please note that this position is with our direct client We are looking for VoiDat Comm. Eng (Min 1-5yrs Exp) HYBRID (Webcam interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 9-21 Months + (annual extensions) Location: Washington DC 20004 Immediate interviews Webcam interviews ONLY Voice and Data Communications Engineer Hybrid position - will require on-site reporting to office Duties and Responsibilities 1. As part of the technology team, this position is responsible for providing support to internal and remote users by installing, configuring, and upgrading telecommunication products, including Avaya, CISCO, Aspect Unified Communication, Webex AudioVideo conferencing, VoiP, SIP, analog lines, eFax, and mobile devices. 2. Serve as the first point of contact for customers seeking Telecom related technical assistance over the phone or email 3. Monitoring and maintaining of Voice Network and reporting issues to Telecom ISP/Cloud Hosting Vendor using remedy Portal ticketing system. 4. Work with Telecommunications Partner (Aspect) on upgrades and patch management of voice products. 5. Managing Helpdesk Tickets of Telecom related issues using Zendesk. 6. Configuring new hires user profiles for Voicemail and Display name change on desk phones in timely manner 7. Update Equipment Inventory documentation of the telephony infrastructure and Voice network infrastructure. 8. Maintain Voice network cabling closets and cable location inventory. 9. Perform technology refreshes, mobile devices iOS update in accordance with AirWatch policy 10. Ability to document work activities into meaningful incidents or tasks in the Zendesk system. 11. Performs all duties in accordance with policies and procedures 12. Maintain inventories of all Telecom assets using the FCMS inventory and Verizon Portal to secure assets 13. Participate in the development of the documentation of Telecom infrastructure and practices by providing written and/or verbal communications to effectively maintain a resource of standard practices. 14. Participate in meetings as required and directed to insure clear communication within IT Operations. 15. Install and move assets as required according to IT Operation processes. Responsibilities: a. Provides technical direction and engineering knowledge for communications activities including planning, designing, developing, testing, installing and maintaining large communications networks. b. Ensures that adequate and appropriate planning is provided to direct building architects and planners in building communications spaces and media pathways meet industry standards. c. Develops, operates, and maintains voice, wireless, video, and data communications systems. d. Provides complex engineering or analytical tasks and activities associated with one or more technical areas within the communications function. Education: Bachelors degree in IT or related field or equivalent experience Qualifications: 1.1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm. Systems 2.1-5 years of experience providing direction for communications activities related to large comm. networks 3.Troubleshoot daily telecom related issues in the areas of desk phones, call center applications, mobile devices, and data voice ports 4.Proven experience with telecom system PBXACDUIP 5.Proven experience in asset management in the areas of hardware and software 6.Good technical understanding of network, telecommunications, and mobile devices 7.Proven experience with Call Center Environment Candidates must have ALL the Required skills in order to be considered for the position. Desired or Highly Desired skills are a PLUS but may NOT be required Skill Matrix (Please fill the last two columns of this matrix) Experience with Business workflow processes Required / Desired Amount of Experience Years of Experience Last Used 1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm. systems Required 1 Years 1-5 years of experience providing direction for communications activities related to large comm. networks Required 1 Years Troubleshoot daily telecom related issues in the areas of desk phones, call center applications, mobile devices, and datavoice ports Required 0 Proven experience with telecom system PBXACDUIP Required 0 Proven experience in asset management in the areas of hardware and software Required 0 Good technical understanding of network, telecommunications, and mobile devices Required 0 Proven experience with Call Center Environment Required 0 Bachelors degree in IT or related field or equivalent experience Required 0 Click here to Apply Please respond at the earliest to speed up the interview process. I will contact you if I need further details. This email is generated using CONREP software. A98670 Keywords: information technology Maryland Virginia Urgent Requirement: Direct Client Req-Voice and Communications Engineer(Min 1yrs Exp)(HYBRID_Local to DC/MD/VA Area) - Req# 758324 [email protected] |
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| 10:20 PM 04-Mar-25 |