| Excellent Job Opening - ServiceNow HRSD BA - Contract - NJ at Princeton, New Jersey, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2225995&uid= From: kanakavalli, VDart [email protected] Reply to: [email protected] Hope you are doing good and staying safe. This is Kanakavalli from VDart Inc. If the below job descriptions suit your experience, please revert to my email with your updated resume and availability to contact Role: ServiceNow HRSD BA Location: Princeton, NJ Contract 1. Role Overview Business Process Consultant, a self-driven individual who would be responsible for working with Business on customer side and is a HR (Legal) domain expertto provide input to HR while analyzing current business process, applications, procedures, workflows; designing or redesigning of HR process including aspects like HR & IT integration to drive significant improvements in productivity, quality and service to customers while working closely with HR stakeholders as well as technical teams. 2. Job Description: a. End-to-end Human Resource Service Management: i. HR Processes assessment ii. As-is understanding of HR process, process/workflows, integrations, fulfilment & support etc. iii. Identify gaps & recommendations to carve transformation roadmap iv. Integration of HR Processes & demand management lifecycle v. Design/Re-design HR Processes vi. Planning for future HR Processes alignment to HR & Business strategy vii. Integration with Functional consultants to drive the technical implementation viii. Design of Business goals & KPIs for each HR Process ix. Governance structure build & run for HR Process Management x. Consumer enablement with feedback capture b. Work closely with Functional Consultant & ServiceNow developers in Agile method to get redesigned Business Processes implemented 3. Desired Skills: a. ITIL/ITSM Functional Process Consulting or Process Management Lead b. ITIL Intermediate or Expert certified c. ISO 20000 Auditor is plus d. IT & respective technology alignment e. Project Management trained is preferred f. Strong customer service orientation g. Passion for analyzing problems designing creative solutions in the form of process design and automation, driving continuous performance improvement h. Comfortable with and effective using MS Office applications including Visio i. Close attention to detail and accuracy j. Deadline driven and result oriented k. Flexible attitude and ability to interact with a diverse business user community and changing environment; comfortable with and excited about being part of the driving force behind change management 4. Essential Requirements: a. BE/B. Tech (minimum), MBA (IT/Operations) is preferred b. Expert in HR processes majorly in Legal domain c. Minimum HR consulting experience required is 7-8 years out of which at least 5 7 years in HR functional consulting domain or at least 2-3 years of ITIL Process owner/manager experience d. Hands-on work experience on at least one Service Management tools like ServiceNow, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow is preferred) e. Strong oral and written communication skills with the ability to communicate technical information in non-technical language f. Excellent English communication skills, both written and verbal, including business writing skills g. Experience of performance data analysis of ITIL processes h. ServiceNow certification is preferred but not a must i. Product Owner trained j. Ability to work with all levels of client and internal resources k. Ability to organize, delegate, and leverage resources to accomplish objectives l. Supervisory skills and the ability to leverage support from other parts of the organization m. Organizational and time management skills Thanks & Regards Kanakavalli Technical Recruiter VDart inc Phone - (470) 764-6930 [email protected] https://www.linkedin.com/in/kanakavalli-m-632413220 https://www.vdart.com Keywords: business analyst information technology microsoft New Jersey Excellent Job Opening - ServiceNow HRSD BA - Contract - NJ [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2225995&uid= |
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| 11:43 PM 04-Mar-25 |