| Urgent need of Genesys Configuration Consultant || ONSITE LOCAL TO IA at Remote, Remote, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2227723&uid= From: Neelam Rawat, Tek Pyramids [email protected] Reply to: [email protected] Hello Everyone, Please go through the below requirement and let me know if you have any candidates. Genesys Configuration Consultant Des Moines, IA 6-12+ Months Phone/Skype Hire Any Visa is OK ! Requirements : Configure and maintain solutions such as the IVR, routing and call flows within the Genesys environment to improve customer interactions Work closely with business and technical teams to gather requirements and implement Troubleshoot and resolve system issues and bugs that occur Manage user roles, permissions and profiles within Genesys Assist in upgrades, testing and deployment Contribute to sprint capacity in Agile Scrum Team to support ongoing changes and align with organizational priorities Assist in the research, analysis, and resolution of moderate to sophisticated production issues experienced by business partners. 3+ years of experience configuring and managing Genesys Cloud Experience in the annuity insurance industry supporting customer service teams Strong understanding of call routing and IVR configurations Basic knowledge of MS SQL, PostgreSQL, XML Neelam Rawat LinkedIn- https://www.linkedin.com/in/neelam-rawat-a30053353/ Keywords: golang microsoft Iowa Urgent need of Genesys Configuration Consultant || ONSITE LOCAL TO IA [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2227723&uid= |
| [email protected] View All |
| 04:49 AM 05-Mar-25 |