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(NO PROFILES) (Texas LOCALS NO RELOCATION)-Job Title: JIRA Admin at Austin, Texas, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2228672&uid=

Job Title: JIRA Admin
Job ID: 2025C0012
Location: Austin, TX - Hybrid (one day onsite and 4 days remote)

Need local to TX

12+ YEARS OF EXPERIENCE

Job Summary:

The Atlassian Tools Administrator is responsible for performing computer systems analysis and development work, with a focus on administering and enhancing JIRA Data Center and BitBucket environments. This role involves coordinating, planning, and analyzing user requirements, automating processes, and improving existing systems to support the organizations IT and business teams.

The ideal candidate will work closely with project teams, stakeholders, and leadership to ensure JIRA and BitBucket are configured to meet evolving needs and best practices. This role also includes ongoing system administration, customization, integration, training, and technical support for Atlassian tools.

Key Responsibilities:

Configure and customize JIRA Data Center and BitBucket to meet agency requirements.

Provide system administration and support for JIRA and BitBucket, ensuring performance, reliability, and user adoption.

Consolidate and prioritize business needs related to JIRA implementation and maintain a documented backlog of improvement requests.

Manage the intake process for JIRA enhancement requests from organizational staff.

Collaborate with project teams to create and optimize projects, workflows, fields, screens, issue types, dashboards, filters, and schemes.

Leverage Agile, Kanban, and other methodologies to optimize project tracking and reporting within JIRA.

Integrate JIRA with other tools, including PPM and BitBucket, to support comprehensive project management.

Research, recommend, and configure plugins to extend functionality as needed.

Manage user permissions, groups, and roles based on team structures and security best practices.

Implement automations to improve workflows and streamline repetitive tasks.

Conduct regular audits of user accounts, permissions, and licenses to ensure compliance and proper access management.

Provide end-user training and workshops to improve adoption and ensure proper tool usage.

Maintain up-to-date documentation, including SOPs, system configurations, processes, and best practices.

Coordinate system upgrades, working with vendors, stakeholders, and internal teams to ensure smooth transitions.

Develop and maintain backup and recovery processes for JIRA, BitBucket, and associated plugins.

Prepare status reports, memos, and ad-hoc performance reports as requested.

Participate in functional design, technical design, and requirements meetings, contributing expertise to ensure successful project outcomes.

Actively identify risks in system modifications and recommend mitigation strategies to leadership.

Required Qualifications:

10 years
of experience administering JIRA Data Center.

8 years
of experience administering BitBucket Data Center.

4 years
of experience using JIRA/BitBucket REST APIs for integration, customizing complex workflows, modifying screens, configuring permissions, and setting up notifications.

4 years
of experience designing and managing complex JQL and SQL queries.

4 years
of experience performing user administration for JIRA and BitBucket.

4 years
of experience troubleshooting issues and providing technical support for JIRA and BitBucket.

4 years
of experience delivering training to technical and non-technical users on Atlassian tools.

4 years
of experience updating SOPs to document system configurations, processes, and best practices.

Proficiency with the Microsoft Office Suite (Word, Excel, Outlook, etc.).

Preferred Qualifications:

Jira Administration for Datacenter and Server certification
.

Certified Scrum Master (CSM)
certification.

5+ years
of experience working directly in an Agile environment supporting project management processes using Atlassian tools.

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Keywords: active directory information technology Idaho Texas
(NO PROFILES) (Texas LOCALS NO RELOCATION)-Job Title: JIRA Admin
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2228672&uid=
[email protected]
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08:04 PM 05-Mar-25


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Location: Austin, Texas