| Hiring role BY WMS Operations Consultant at Chicago, IL (Remote is allowed for 1 day a week. Rest all days in office.) at Chicago, Illinois, USA |
| Email: [email protected] |
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From: Srikanth Raju, SIRI INFO SOLUTIONS [email protected] Reply to: [email protected] Hi Hope you are doing well!! We have an immediate opening for the below position with one of our premium clients Position title: BY WMS Operations Consultant Location: Chicago, IL ( Remote is allowed for 1 day a week. Rest all days in office.) Duration: Long Term Experience:8+ years This requirement is to work as operation lead for performing Incident Management, Problem management, Service request, Change Management and Knowledge Management. Skills BY WMS -version 2019+ MOCA commands, Labels, Reports and Page-builders. SQL Java and Groovy Detailed JD: Production Support project experience (8 years of experience) with BY WMS Should have experience in multiple WMS application versions Proficient in handling MOCA commands, Labels, Reports and Page-builders. Ability to resolve BY WMS production tickets and perform RCA (root cause analysis) Ability to provide permanent fix for frequently occurring issues in production support Ability to provide solutions to operational issues. Proficient in handling ticket management system like JIRA, Service now. Proficient in handling Monitoring tools Maintaining daily status for incidents and service requests. Need to have good communication skills as it is for a client facing role. Should meet SLA deadlines Strong analytical, problem solving, troubleshooting skills. Ability to document the production issues and their resolutions Exhibit a commitment to customer service while building customer partnerships. Prior experience in leading implementation/support teams would be desirable. Coordinating with the customer & offshore team to resolve queries or clarifications. Perform production/baseline support activities. Be on-call for issues during non-overlap hours with offshore team and in the weekends, on rotation basis. Take decisions independently and interact directly with customers. Should be able to lead the Junior resources in the production support Best Regards, Srikanth Raju Technical Recruiter | Siriinfo Solutions Inc Email id : [email protected] Direct : 732 422 5554 linkedin.com/in/srikanth-potharaju-66b245a6 Keywords: information technology Idaho Illinois Hiring role BY WMS Operations Consultant at Chicago, IL (Remote is allowed for 1 day a week. Rest all days in office.) [email protected] |
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| 02:20 AM 06-Mar-25 |