| Required Genesys Engage Routing (Only local to TX or H1 or H4) at Austin, Texas, USA |
| Email: [email protected] |
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From: akanksha gupta, mcube soft [email protected] Reply to: [email protected] Greetings! Hope you are doing well!! I am Aakanksha Gupta and a part of the Recruitment Team at MCube Soft, IT staffing and services firm for end to end Enterprise IT Solutions. I viewed your resume on one of the job boards; I understand that you may be actively looking for new opportunities. I am trying to fill up a consulting position for one of our major clients for an important project. More about the project details are given below: Job Title: Genesys Engage Routing Location: Austin, TX (Hybrid 3 days On-Site and 2 days Remote) Job Type: Contract Job Description:looking to add a resource for the Genesys Routing team. This person should have had routing experience in the past. Our preference would be to have this resource available in Austin Responsibilities include:- Act as the technical lead for the CCTech routing team- Work with the Apple business teams and routing team to arrive at appropriate designs to meet project objectives- Work in a very dynamic environment, collaborating with various teams to meet project goals Skills needed:- Expertise in Genesys ORS application development- Expertise in Genesys IRD application development- Expertise in Genesys framework and exposure on Genesys reporting- Expertise in Cloud CX- Experience in developing javascript code- Good communication skills- Good analytical skills and ability to research and present findings- Ability to multi-task- Strong team player with excellent collaboration skills- Pro-active and able to work on own initiative Skill Sets Niche Skill Experience PreferenceTelephony Applications No NA Is RequiredRouting No NA Is RequiredGenesys No NA Is RequiredGenesys Core and Voice No NA Is RequiredJavaScript No NA Is Required Thanks & Regard, Aakanksha Gupta (609) 955-5052, Ext: 115 [email protected] Keywords: access management information technology Texas Required Genesys Engage Routing (Only local to TX or H1 or H4) [email protected] |
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| 08:25 PM 07-Mar-25 |