| Opening for ServiceNow Analyst - San Francisco, CA ( Onsite ) at Francisco, Indiana, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2238483&uid= From: Akash, Teamware solutions [email protected] Reply to: [email protected] Job title: ServiceNow Analyst Location: - San Francisco, CA ( Onsite ) Experience: 10+ Years Visa: only Mandatory Skills: Perform FIT GAP analysis on the Business requirements with ServiceNow Customer Success functionality. Translate Business requirements into functional design documents and technical designs. Configure ServiceNow Customer Success to meet Business requirements. Develop unit test cases, expected results as per business requirements and processes. Prepare mock data to mimic Clients business scenarios and perform unit testing. Perform administrative functions including user management, permissions, reports, supporting system upgrades, and guide users on ServiceNow Customer Success best practices Hands-on analysis and debugging of system and integration errors and issues, including recommendation of solutions Coordinate with the integration team to support new enhancements and debug system issues Work with operations and business partners to drive technology, business, and ServiceNow Customer Success best practices Support and manage the change management process, including monthly/quarterly certifications for SOX compliance Desired Skills and Experience: 3+ years of experience working with ServiceNow Customer Success 3+ years working in a role with direct stakeholder interactions Bachelor's degree or foreign equivalent in Business Administration, Information Technology, Engineering, or a closely related field. Experience with solution implementation in the areas of Customer Success. Experience in integrating Customer Success data across enterprise level applications is an added advantage. In-depth experience delivering robust Customer Success systems solutions Nice to Have : ServiceNow Customer Success Certifications Change management ticketing systems (JIRA) Keywords: California Opening for ServiceNow Analyst - San Francisco, CA ( Onsite ) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2238483&uid= |
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| 11:34 PM 07-Mar-25 |