| Customer Journey Analytics (CJA) Lead at Issaquah, Washington, USA |
| Email: [email protected] |
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From: Madhu V, Spar [email protected] Reply to: [email protected] Hi, Hope you Doing well. Customer Journey Analytics (CJA) Lead Location Issaquah, WA - 3 days in Office Is Must Job Description: The CJA Lead will be responsible for discovery, design and implementation of CJA requirements i.e. Creation of CJA Reports using dimensions, metrics & analyzing the insights generated. He/she will also be responsible for leading the development team of minimum 2 CJA developers. As part of leading the team, he/she will be responsible for reviewing changes done by the junior developers, guide them for any technical blockers they might be facing. CJA lead is also a client facing role to participate in requirement gathering and technical discussions with client POs & Architects. Essential Functions and Responsibilities: CJA Development - Individual Contribution (60%) - Strong understanding and hands-on experience with CJA modules including but not limited to Connections, Data Views, Metrics, Dimensions, Calculated Metrics, Projects, Panels. Discovery, design and implementation of technology solutions using Customer Journey Analytics, Adobe Journey Optimizer and RT-CDP. Data management - Analyze the need of additional data OR reusing existing data present within CJA, as per the reporting requirement from the client. Report development - Create CJA Projects/Reports using various metrics, dimensions and various components including Filters & Calculated Metrics. Configuring Alerts & exports. CJA Development - Lead (40%) - Work closely with cross-functional teams, including developers, data engineers, and project managers. Lead the discovery, design and implementation of technology solutions using Customer Journey Analytics, Adobe Journey Optimizer and RT-CDP. Review the changes done by junior CJA developers. Mentor and guide junior team members in technology best practices. Technical issue resolution - Diagnose, troubleshoot, and resolve technical issues and guide the team for any blockers being faced. Helping team to understanding the client requirements and solutioning it for the Junior Developers Qualifications & Skills: Overall IT Experience of 6+ years, with minimum 2+ years of hands-on development experience with Customer Journey Analytics (CJA) Understanding of Analytics Data Collection using some tag manager is must preferably experienced with Adobe Tag / Launch. Experience with Adobe Analytics - proficient with different types of AA report components, evars, props, events, segments. Experience with Adobe Web SDK, Understanding of Adobe Journey Optimizer on high level, Adobe experience Platform Dataset, Query Service would be a plus. Demonstrate strong analytical and problem-solving skills. Good communication skills to ensure effective customer interactions, communications, and documentation. Self-starter - Organized and highly motivated. Fast learner, ability to learn new technologies/languages. Excellent written and verbal communication skills. Keywords: information technology Washington Customer Journey Analytics (CJA) Lead [email protected] |
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| 12:48 AM 12-Mar-25 |