| Audio/Video device setup & Support Admin with Teams conferencing setup. Confernce room support, Zoom : TCS - Cincinnati, OH / Nashville , TN at Nashville, Tennessee, USA |
| Email: [email protected] |
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Role:Audio/Video device setup & Support Admin with Teams conferencing setup. Conference room support, Zoom setup & Support Role Description:1. Provide whit glove support onsite for Audio/Video solution at conference rooms for larger events, meetings, and webinars. 2. Performing tasks that require physical presence at a Customer Locations. 3. Performing installation, Configuration and troubleshooting of Audio/Video devices, Conference rooms devices, Windows devices, and Teams /Zoom conferencing solutions. 4. Performing connectivity management tasks such as connecting, hard reset, soft reset, providing remote access to Level 2 teams and supporting remain to support whole meeting or event durations. 5. Replacing faulty or damaged Equipment Components, such as hard drives, power supplies, or network cards. 6. Performing basic troubleshooting steps such as power cycling Devices or checking physical connections. 7. Performing physical maintenance tasks such as rack and stack operations, Equipment labeling. 8. Handling the installation, replacement, or removal of Equipment Components. 9. Ensure proper physical connectivity by connecting and testing network cables, fiber optic connections and communication links. 10. Maintaining an inventory of Equipment, tracking serial numbers, and managing spare parts, and 11. Performing on-site troubleshooting tasks, such as verifying power and network Connectivity, checking indicator lights, or physically inspecting Devices12. Perform asset management.13. Perform Audio/Video testing on conference rooms and prep the rooms 1 hour before the events or meetings Competencies:Software Asset Management - ITAM Experience (Years):4-6 Essential Skills:1. Strong knowledge in ITIL process.2. ITIL Certification3. Strong communication4. Good understanding of Audio/Video technologies5. Good understanding of VIP support for conference rooms setup 6. Good experience with End user and Deskside support Desirable Skills:1. Strong knowledge in ITIL process.2. ITIL Certification3. Strong communication4. Good understanding of Audio/Video technologies5. Good understanding of VIP support for conference rooms setup 6. Good experience with End user and Deskside support Country:United States Branch | City | Location:TCS - Cincinnati, OH / Nashville , TN -- Ashutosh Mishra | Network M: D : +1 2143909326 | E: Ashutosh.m @twsol.com www.teamwaresolutions.net Teamware Solutions INDIA | NORTH AMERICA | MIDDLE EAST Teamware Solutions does not encourage acceptance of any fees, payments, gifts, or other benefits in cash or in kind from any potential candidates seeking employment with the organization. Knowledge of such instances should be immediately communicated to [email protected] 2838 E. Long Lake Road Suite 210, Troy, MI 48085 D : +1 2143909326, ashutosh.m @twsol.com www.teamwaresolutions.net Disclaimer This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. -- Keywords: information technology trade national Michigan Ohio Tennessee Audio/Video device setup & Support Admin with Teams conferencing setup. Confernce room support, Zoom : TCS - Cincinnati, OH / Nashville , TN [email protected] |
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| 08:44 PM 12-Mar-25 |