| AWS Cloud Admin :: Lansing, MI (Hybrid ) at Lansing, Michigan, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2251773&uid= From: Atul Pal, vyze Inc [email protected] Reply to: [email protected] Hi, Hope you are doing well today! My name is Atul Pal and I am a Technical Recruiter working with Vyze Inc. I have an exciting opportunity with one of our client. Below are the job details for your review. If interested send me your updated resume with contact details, expected pay rate along with below information. AWS Cloud Admin Location: Lansing, MI (Hybrid onsite 2 days a week)- Must be able to come for an in person interview Duration: 12+ Months MOI: Skype+F2F Required: Overview: As a Cloud Support Analyst specializing in AWS, you will be essential in ensuring the efficient operation of our AWS cloud services. You will serve as the first point of contact for customers facing issues with AWS infrastructure and applications. This position requires strong technical expertise, excellent communication skills, and a customer-centric approach. Key Responsibilities: Technical Support: Provide tier 1 and tier 2 support for AWS-related incidents and requests, troubleshooting issues within the AWS ecosystem. Issue Resolution: Analyze and diagnose problems, implementing effective solutions promptly while maintaining high levels of customer satisfaction. Script Development: Create and maintain script-based solutions (using tools like Python, Bash, or AWS CLI) for automating infrastructure provisioning and management tasks. Documentation: Maintain accurate records of support requests, solutions, and relevant technical documentation to enhance the knowledge base. Customer Interaction: Communicate effectively with customers, understanding their needs and providing clear updates throughout the support process. Collaboration: Work closely with architecture and application support teams to escalate and resolve complex issues, contributing to overall service improvement. Monitoring and Reporting: Monitor AWS systems for performance, reliability, and security, reporting any anomalies or trends to management. Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or related field; a Masters degree is preferred. Experience: 1-3 years of experience in technical support, preferably in an AWS environment. Technical Skills: Proficiency in AWS services (e.g., EC2, S3, SQS), understanding of networking concepts, and troubleshooting methodologies specific to AWS. Experience with scripting languages (e.g., Python, Bash) for automation. Soft Skills: Excellent communication skills, both written and verbal; strong analytical and problem-solving abilities; and a customer-focused attitude. Training: AWS Cloud Practitioner Essentials or other relevant AWS training are a plus. Skill - Required / Desired - Required Years of experience: Experience in a professional office environment - Required 2 years Experience developing IT infrastructure reports - Required 3 years Development of script-based solutions for infrastructure provisioning and automation - Required 4 years Resolving ITSM ticketing at a tier-2 level - Required 3 years Producing internal operations documentation - Required 3 years Deploying PaaS within public cloud space - Required 2 years Project management skills and knowledge in project management and related methodologies - Required 1 year Bachelors degree within an information technology focus - Required 1 year Masters degree within an information technology focus - Preferred 1 year Identity management and role-based access control administration - Required 1 year Best Regards Atul Pal Vyze Inc. Call :+1 571-463-1048 |E-Mail: [email protected] Keywords: access management sthree information technology Michigan AWS Cloud Admin :: Lansing, MI (Hybrid ) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2251773&uid= |
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| 01:11 AM 13-Mar-25 |