| ITSM Analyst at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2252467&uid= From: lavanya chinthamakula, KK Software Associates [email protected] Reply to: [email protected] HI Greetings from KK Associates we have a job opportunity of a role ITSM Analyst with given job description. Please forward related profiles to [email protected] / 614-382-8920 ITSM Analyst - San Antonio,TX - Onsite JD: ITSM Analyst Deliver weekly status reports and a monthly retrospective report that includes:o Trend analysiso Insights on performance metrics Analyze existing Key Performance Indicators (KPIs) to assess their relevance and effectiveness in measuring success. Identify leading and lagging indicators related to process health. Detect bottlenecks in existing processes. Prioritize issues affecting workforce experience. Analyze data specific to internal lines of business, functions, applications, and assignment groups. Engage with the workforce through support channels (e.g., email, Slack). Develop test plans for new capabilities related to business processes; conduct testing/validation as needed. Create and update Jira stories based on findings. Design process flows or modify existing ones as necessary. Prepare data required for USAAs monthly governance routines. Conduct compliance activities related to Incident & Request Management including control testing and updates. Note: Please forward the related profiles with exp 8+ Note : H1B, GC and USC Visa Only Regards Lavanya Chinthamakula Email Id: [email protected] Linkedin : https://www.linkedin.com/in/lavanyachinthamakula545093228 Keywords: green card Idaho Texas ITSM Analyst [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2252467&uid= |
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| 03:50 AM 13-Mar-25 |