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Contract Role // Pega LSA // Austin, TX (Onsite) at Austin, Texas, USA
Email: [email protected]
Hi,

This is Kapil Arora; a Recruiter works with Amptek . Trying to reach you regarding the below job position please have a look at the job description.
Please go through it and if you are comfortable with this role, reply to this email with your Updated resume(Required) along with Contact details.

Pega LSA

Austin, TX (Onsite)

Long term contract

Technology Architect
who is a PEGA LSA with CS framework expertise. As a Technology Architect, you will be primarily responsible for Design of end-to-end PEGA CS solutions that align with business requirements and enhance the current customer service capabilities.

You would be required to support the Application Manager Business for CS with driving digitization and automation for client, optimizing processes and enhancing overall efficiency.

Required Qualifications:

Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 7 years of relevant Information Technology experience

PEGA LSA certification with PEGA CS experience

Preferred Qualifications:

Experience with the PEGA Customer Service (CS) framework, including implementation and customization.

Experience in leading complex PEGA projects from inception to completion.

Experience in leading the end-to-end design and architecture of PEGA CS applications, ensuring they meet business requirements and adhere to technical standards, conducting architectural reviews and provide recommendations for improvements.

Expertise in Ensuring the scalability, performance, and reliability of PEGA CS solutions through robust architectural practices

Experience in overseeing the development and implementation of PEGA CS applications, including workflows, user interfaces, system and channel integrations.

Experience in Development, setup, test, deployment and monitoring of workflows to ensure that business processes operate at optimal efficiency without risk of error.

Experience in Assisting the maintenance team with monitoring and maintenance of PEGA solution after implementation and resolve any issues to ensure smooth running of the business

Experience in Monitoring running process automations against their success metrics, communicate to the stakeholders and propose improvements.

Experience in integration of PEGA solutions with existing IT infrastructure, applications, and databases, by designing APIs, data interfaces, and connectivity solutions to facilitate smooth data exchange between systems.

Thanks, and Regards

Kapil Arora

Sr. Technical Recruiter

Infosys (CT) : North America and Latin America | Europe | AsiaPacific

[email protected] |
www.ampstek.com

Call to : +1
(609) 483-8096

Ampstek Global IT Partner |
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Keywords: information technology golang Connecticut Texas
Contract Role // Pega LSA // Austin, TX (Onsite)
[email protected]
[email protected]
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08:39 PM 13-Mar-25


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